Job Type



9 days ago


Phoenix, AZ


Cognizant is seeking a strong ServiceNow Performance Analytics Developer for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers. 

“Remote Candidates will be considered, however must be willing to relocate post Covid”
Job Description :  

  • Service now Implementation Specialist & Admin and Performance analytics 
  • Good platform knowledge Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, service portal from reporting perspective and table schema and joins.
  • ServiceNow PA certification and Analytics knowledge plus good command on Dashboards related to ServiceNow data.
  • Develop and automate Enterprise Scale ServiceNow Analytics dashboards and reports. 
  • Conduct white boarding sessions with customers to gather and refine requirements 
  • Design, develop and deploy actionable, responsive performance analytics indicators, reports 
  • Optimize visualizations Manage and maintain active dashboard solutions
  • Good Communication and presentation skills, Client handling.
  • Java Scripting knowledge and hands on experience on it.
  • Hands-on with ITIL Process implementation.
  • Hands-on design, development and deployment experience with the Service-now platform.
  • Hands-on migrating data from different tools into ServiceNow and good database depth, data transformation practices.
  • Good at creating required information for Reporting and Dashboards
  • Knowledge of ITIL methodologies and processes.

Technical Expertise : 

  • Prior 4+ years of experience developing BI/analytics Dashboard solutions Adept in advanced visualization in ServiceNow or similar database driven tools.
  • Story-telling with all reporting metrics, Familiar with development methodologies, SDLC Experience in ServiceNow Data transformation, Reporting, Development and Implementation
  • Expertise in building indicators, breakdowns, data Architecture, data cleanup , PA widgets , PA scorecards etc .
  • Strong skills in data visualizations, transformations and maintenance of it. 
  • Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate 
  • Querying the table by using Glide Record and very strong depth in data retrieval methods and complex join queries. 
  • Render forms, lists, UI Pages, and many other things in with the help of ServiceNow scripting.
  • Web Service Integration with other reporting or RESTful APIs.
  • Use of Import Sets for data loading, transformation  from external file or database to the

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

About the Company

Company Logo Cognizant
Company Logo Cognizant
Company Logo Cognizant
Company Logo Cognizant


Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world.

We're driven by a passion to help our clients build stronger, more agile and more innovative businesses.

Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations.

What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.

Company Size

10,000 employees or more


Computer/IT Services