Skip Tracer/ Investigator (No Experience Necessary) Nights

United Recovery and Remarketing

Collierville, TN

JOB DETAILS
HEADQUARTERS
Collierville, TN, US
LOCATION
Collierville, TN
POSTED
30+ days ago

United is a leader in the repossession and remarketing industry. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest lenders in the United States. By utilizing the latest technology and investing in the development of our people, United has experienced continued growth since our inception in 1973. We currently operate out of over 40 branches across the nation and are looking to expand our footprint into more locations soon.

One of the key ingredients to our sustained success and growth is our passionate, dedicated and talented Uniteders - that is what we call ourselves. We are more than associates, employees, co-workers - whatever word you want to use to describe a group of people that just work together. Uniteders are family. Uniteders are a group of people that unite together to create a working environment that encourages enthusiasm, comradery, creativity, individuality and grit. In return, we have shaped a culture that is not only different, but one of a kind. We are quirky and weird and different and unique. We are all those things. But collectively, we are UNITEDERS.

Due to expanding business, we are now seeking a Skip-Trace Account Manager to join the team!

What’s the basic nature of the job?

URR’s corporate clients include banks, financial institutions and credit unions who finance vehicles, RV’s, boats, motorcycles and other units for their customers. When those loans are not repaid as agreed upon, or if the customer does not respond to their lender, those client companies will send URR a recovery assignment. As a Skip Tracer, you will locate our clients' collateral through various skip tracing methods, and maintain open communication with our clients, management, other departments and field agents.

Where will I work?

You will work in our corporate headquarters in Collierville, which is less than one-half mile from the scenic Collierville town square. Almost 200 members work in this location, including more than 60 Account Managers.

What’s the work environment like?

If you like things casual and informal, you’ll like URR! We have a very relaxed work environment and you can dress down here; business casual attire or jeans are just fine. No ties or suits are necessary here! Plus, we like to have a little fun at work! You can relax in one of our new employee break rooms or play a game of ping pong or pool in our employee lounge area.

What will my training be like?

No previous recovery or account management experience is necessary, and you will be thoroughly trained before you start your new role. URR will provide you with extensive classroom and hands-on training in our corporate headquarters, and you will also always have seasoned co-workers to go to for help, as well as supervisors who work close-by and can assist you whenever a question may arise.

How is my performance measured?

Your performance is measured in several ways, including how many units are recovered for your clients, your recovery percentage (how many units are recovered versus how many recovery assignments you have), and other measures, such as days-to-recovery (how long does it take for a unit to be recovered for a client) and how well you grow your clients’ portfolios. In short, all of our Account Managers have fair, reasonable goals and have the ability to monitor their own progress at all times.

What type of future career opportunities are available?

We’ve tripled in size over the last 5+ years, and as URR continues to grow, advancement opportunities are sure to increase, as well. Operations roles such as Team Lead, Supervisor and other leadership positions come open periodically as we grow, and URR always first looks internally to fill all open positions. In addition, URR’s corporate Accounting, Information Services, Marketing, Human Resources, Software Development, and Logistics departments are located in the headquarters building, as well, in case a career in one of those fields interests you.


Keyword: Account Manager, Customer Service, Data Entry, Relationship Building, Repossession, Collierville, Full Time, Sales,
Required Experience:

Your background should include a H.S. diploma/the equivalent, or, preferably a degree, and the following..

  • Detail Oriented
  • Strong Organizational Skills
  • Excellent Deductive Reasoning and Critical Thinking Skills
  • Strong Written and Verbal Communication Skills
  • Effective Time Management Skills
  • Results driven
  • 35 Accurate WPM
  • Strong computer and internet skills
  • Ability to adapt to fluctuating work flow
  • Ability to work with minimal supervision

From: United Recovery and Remarketing

About the Company

United Recovery and Remarketing