Description

Sr. Business Intelligence Analyst
Data Solutions | Santa Clara, CA, United States

Your goal – to improve the education process and better the lives of students -- through data and Analytics.

The Culture:
Chegg’s culture celebrates leadership at all levels and does not discriminate based on job descriptions or titles. The culture is open, with our “fast feedback” system implemented to encourage transparency. You will be given latitude to drive and stretch to deliver mutual goals.

The Organization: Business Intelligence

The Business Intelligence team is central to Chegg’s data delivery and reporting initiatives. We are data and reporting experts who support analytics and every business line and the functional business unit at Chegg with their data and report needs. We also deliver near real-time dashboards to Chegg’s key executives. We are committed to delivering quality products within the agreed SLAs. Together, with our data architect, the Data Solutions, and the Data Engineering teams, we are part of a passionate team of data enthusiasts that focused on advancing data delivery, data strategy, data governance and bring data democratization at Chegg.

The Role: Sr. Business Intelligence Analyst, BI

We’re looking for a highly motivated individual who can tackle a high visibility role. As a member of the team, you will collaborate with Analytics to deliver key dashboards to Chegg’s executives and business unit leaders. You also will help your team understand data needs and collaborate with the Data Solutions and Data Engineering teams to evolve Chegg’s data strategy.

You are a self-starter with very strong reporting skills, ETL skills, and attention to detail. Proven track record in compiling data into comprehensive reports, demonstrating the ability to build near real-time executive dashboards and make impactful recommendations based on feedback.

You are willing to question the validity and accuracy of data and are equally motivated to identify and solve the challenges that come with financial data, big data collection, and business complexity.

Responsibilities:

Create and maintain institutionalized dashboards for the business and executives, with the opportunity to innovate and improve existing dashboards and metrics
Work with our leadership and Analytics to understand business requirements, build data extracts, reports and become a trusted partner
Work with near real-time data (15 min)
Work with Data Engineering to integrate data in Chegg Data warehouse
Collaborate in an on/offshore model (India)
Support reporting and data issues when they arise, as per the team’s on-call assignments and report SLAs.
Participate in data reliability, efficiency, and data quality efforts.
Creating business and data flow documentation

Requirements:

Driven and passionate about data with a B.S or M.S. with 5+ years’ experience as a data analyst or business intelligence developer in the SAAS environment
Strong communication skills, analytical skills, organizational skills, and attention to detail.
Expert in SQL, Python, and comfortable using data visualization tools such as Domo, Looker, Tableau, Etc.
Expert working knowledge of ETL tools, Redshift, Athena, Spark, and Data Lakes
Self-motivated and comfortable with ambiguity
Willingness to question the validity and accuracy of data, and equally motivated to identify and solve the challenges that come with big data collection and analysis

Preferred:

Prior experience in SAAS product organization and EdTech sectors
Experience working in on/offshore model
Experience working with integrating acquisitions
Ability to take ownership and drive results with minimal guidance

What is Chegg?

An ‘always on’ digital learning platform.

Chegg puts students first…Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more. Chegg is a publicly-held company based in Santa Clara, California, and trades on the NYSE under the symbol CHGG.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

Video Shorts - Life at Chegg: https://jobs.chegg.com/Video-Shorts-Chegg-Services

Certified Great Place to Work!: http://reviews.greatplacetowork.com/chegg

Chegg Corporate Career Page: https://jobs.chegg.com/

Chegg India: http://www.cheggindia.com/

Chegg Israel: http://insider.geektime.co.il/organizations/chegg

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