Sr Client Manager
KeyBank
Seattle, WA(remote)
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JOB DETAILS
SALARY
$68,000–$85,000 Per Year
JOB TYPE
Full-time, Employee
LOCATION
Seattle, WA
POSTED
30+ days ago
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SaveEmailAll KeyBank jobsSr Client Manager
KeyBank - Seattle, WA
Posted: 2/6/2025 - Expires: 5/7/2025
Job ID: 285080013
Job Description
Location:
1301 5th Avenue - Seattle, Washington 98101
LOCATION: Hybrid from Seattle metro office, highly preferred covering Seattle based clients. Open to Washington, Oregon market remote.
ESSENTIAL JOB FUNCTIONS
Collaborates with partners to expand and retain business clients who havetreasury management and other enterprise paymentsneeds.
Own maintenance of cash management services to fully meet the needs of existing clients including project completion and tracking (e.g. product/service updates and upgrades; new service level introduction/enhancements, compliance projects, etc.) as well as necessary review of any existing services utilized.
Prepare, deliver, and review agreements.
Adhere to all Risk policies and procedures including ECP Risk Testing initiatives.
Initiate and conduct necessary research that may need to be done in conjunction with on-going client needs.
Generate cross-sell leads to sales teams and participate in regular Client Management sales initiatives.
Partner with the Implementation Specialist Team on more complex client implementations.
For more complex client implementations, will work with Client Implementation Specialist to manage the request for new product set-up, ensuring timely processing of Client Service Orders (CSO's), verifyingproducts are properly set-up in accordance with published service level agreements, providing technical support and training to clients concerning product usage and functionality and ensuring client satisfaction.
Working with the Customer Account Maintenance (CAM) Group, and/or maintenance requests within established service level agreements.
REQUIRED QUALIFICATIONS
Bachelor's Degree or similar work experience.
3 or more years of banking or cash management experience.
Demonstrated success in a customer service environment.
Possess strong Analytical and data mining skills to determine appropriate client needs.
Excellent verbal and written communication skills. Previous experience presenting to clients.
Self-motivated and ability to participate effectively in a highly collaborative work team.
Excellent organizational skills with the ability to set priorities and handle difficult situations while maintaining strong personal relationships.
Detail oriented and ability to follow through.
Knowledge of Microsoft Office Programs including Word, Excel and PowerPoint.
PREFERRED QUALIFICATIONS
3 or more years of Commercial Banking and/or Cash Management experience.
Certified Cash Manager (CCM)/Certified Treasury Professional (CTP) preferred.
COMPETENCIES
Influencing skills.
Excellent interpersonal and presentations skills.
Excellent time management and organizational skills with the ability to set priorities, while maintaining good personal relationships.
Demonstrated analytical abilities and negotiation skills.
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $68,000.00 to $85,000.00 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.
Job Posting Expiration Date: 02/12/2025
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com
#LI-Remote
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
1301 5th Avenue - Seattle, Washington 98101
LOCATION: Hybrid from Seattle metro office, highly preferred covering Seattle based clients. Open to Washington, Oregon market remote.
ESSENTIAL JOB FUNCTIONS
Collaborates with partners to expand and retain business clients who havetreasury management and other enterprise paymentsneeds.
Own maintenance of cash management services to fully meet the needs of existing clients including project completion and tracking (e.g. product/service updates and upgrades; new service level introduction/enhancements, compliance projects, etc.) as well as necessary review of any existing services utilized.
Prepare, deliver, and review agreements.
Adhere to all Risk policies and procedures including ECP Risk Testing initiatives.
Initiate and conduct necessary research that may need to be done in conjunction with on-going client needs.
Generate cross-sell leads to sales teams and participate in regular Client Management sales initiatives.
Partner with the Implementation Specialist Team on more complex client implementations.
For more complex client implementations, will work with Client Implementation Specialist to manage the request for new product set-up, ensuring timely processing of Client Service Orders (CSO's), verifyingproducts are properly set-up in accordance with published service level agreements, providing technical support and training to clients concerning product usage and functionality and ensuring client satisfaction.
Working with the Customer Account Maintenance (CAM) Group, and/or maintenance requests within established service level agreements.
REQUIRED QUALIFICATIONS
Bachelor's Degree or similar work experience.
3 or more years of banking or cash management experience.
Demonstrated success in a customer service environment.
Possess strong Analytical and data mining skills to determine appropriate client needs.
Excellent verbal and written communication skills. Previous experience presenting to clients.
Self-motivated and ability to participate effectively in a highly collaborative work team.
Excellent organizational skills with the ability to set priorities and handle difficult situations while maintaining strong personal relationships.
Detail oriented and ability to follow through.
Knowledge of Microsoft Office Programs including Word, Excel and PowerPoint.
PREFERRED QUALIFICATIONS
3 or more years of Commercial Banking and/or Cash Management experience.
Certified Cash Manager (CCM)/Certified Treasury Professional (CTP) preferred.
COMPETENCIES
Influencing skills.
Excellent interpersonal and presentations skills.
Excellent time management and organizational skills with the ability to set priorities, while maintaining good personal relationships.
Demonstrated analytical abilities and negotiation skills.
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $68,000.00 to $85,000.00 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.
Job Posting Expiration Date: 02/12/2025
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com
#LI-Remote
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job Summary
Veteran Preference
Company Details
- Company
- KeyBank
- Industry
- Monetary Authorities-Central Bank
Job Information
- Location
- Seattle, WA
- Website
- https://applicant.keybank.com/psp/hrsappl/EMPLOYEE/EMPL/h/?tab=KC_APPLICANT
- Job Type
- Full Time Employee
- Experience
- 2+ to 5 Years
Education Level - Bachelor's Degree
- Job Position
- 1 Position(s) Open
- Duration
- Over 150 Days
Additional Information
- Federal Contractor
- Yes
- Affirmative Action Plan
- No
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