Sr. Product Manager-Tech, Buy with Prime and Multi-Channel Fulfillment
Amazon
Austin, TX
Sr. Product Manager-Tech, Buy with Prime and Multi-Channel Fulfillment
Job ID: 2946079 | Amazon.com Services LLC
We build commerce services to support merchants in growing their off-Amazon businesses. We're looking for an experienced product manager - technical to build innovative solutions that enable merchants of all sizes to easily integrate our commerce solutions such as Buy with Prime into their existing front-end (e.g., Direct-to-Customer e-commerce site) and back-end (e.g., OMS/ERP) systems.
As a Sr. Product Manager Technical, you will lead product strategy, turning customer insights and feedback into plans that accelerate delivery of the right product for merchants and shoppers. You will work directly with dedicated engineering teams and senior leadership to drive product development for developer-facing products influencing fundamental technical design decisions, product roadmap, go-to-market plans and long-term strategy.
Our ideal teammate will possess a strong product management background and have experience leading large-scale technical products. You are naturally curious, data-driven and entrepreneurial as you take end-to-end ownership for your product. You are the kind of leader who anticipates bottlenecks, deftly navigates ambiguity, makes informed trade-off decisions and skillfully balances the needs of the business versus technical constraints. You have exceptional written and verbal communication skills that help you build strong partnerships with colleagues and influence senior leaders. If you enjoy cutting through ambiguity, eliminating complexity and innovating on behalf of customers, come join us!
Key job responsibilities
- Develop and communicate a compelling product vision and strategy.
- Deeply understand the technology and collaborate closely with your engineering partners to support the long term technology strategy for our integration products.
- Understand customer pain points and collaborate with engineering counterparts on the roadmap to address gaps, identify dependencies and clear blockers, balancing impact vs. engineering cost.
- Define the success metrics for features or services to track performance, deep-dive on issues and uncover trends and patterns.
About the team
Buy with Prime is helping people reimagine the way they shop. Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime is a new way to extend Prime shopping benefits—including fast, free shipping, seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience with developer platforms and developer experience (DX) design
PREFERRED QUALIFICATIONS
- Master's degree
- 5+ years of technical product or program management experience
- Experience building API solutions (REST, GraphQL) for developer customers
About the Company
Amazon
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
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At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles