This role involves planning, researching, and creating technical documentation such as policies, procedures, product guides, and training materials.
Responsibilities include collaborating with stakeholders, managing multiple projects, developing content, maintaining standards, and ensuring technical accuracy.
Candidates should have a strong background in technical writing, proficiency with Madcap Flare and related tools, and experience translating complex technical info into clear materials.
Minimum qualifications include a bachelor’s degree and 8+ years of relevant experience. Preferred skills include Agile familiarity, content management tools, web development basics, and API documentation.
The position offers competitive salary, benefits, and a hybrid work environment in select cities, with an emphasis on quality, attention to detail, and cross-departmental collaboration.