Business Development, Business Strategy, Coaching, Customer Experience, Customer Satisfaction, Dental Insurance, Employee Assistance Plan, Event Management, Facilities Management, Inventory Cycle Counts, Inventory Management, Life Insurance, Market Share, Meet Sales Quota, Merchandising, Microsoft Windows NT, Needs Assessment, Office Management, People Management, Problem Solving Skills, Profit & Loss, Profit & Loss Management, Project/Program Management, Regulations, Retail Management, Retail Sales, Revenue/Sales Reporting, Sales, Stock Purchase Plans, Strategic Planning, Team Player, Training Program, Vision Plan, Warehousing, Wildlife Management
At Sportsman''s Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories.
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Since 1986, when we opened our very first store in Midvale, UT, Sportsman''s Warehouse has been on a remarkable journey. Today, we''re proud to have grown to over 140+ locations across the United States and we''re still expanding.
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But our journey doesn''t stop there. We''re also committed to helping you craft your career path. At Sportsman''s Warehouse, we believe in creating opportunities for individuals who are eager to begin their employment with us. We don''t just offer jobs; we offer fulfilling careers with room to grow.
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Benefits and Perks:
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- Health, Dental & Vision Insurance
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- Industry Leading Employee Discounts
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- Employee Stock Purchase Plan
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- Supplemental Insurance - STD, Critical Illness, Hospital Indemnification & Volunteer Life Insurance
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- Employee Assistance Program
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- Vendor SPIFF Opportunities
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Join us, where every day is an adventure!
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Purpose of Position:
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The Store Manager is responsible for overall store management, enhancing the customer experience, meeting sales and profitability goals, and managing staff.
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Essential Duties and Responsibilities:
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- Develop business strategies to raise our customer pool, expand store traffic, increase market share, and optimize profitability.
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- Meet sales goals by training, and providing feedback to sales staff
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- Ensure high level of customer satisfaction through excellent service
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- Maintain and review inventory, labor, department, and store sales reports
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- Oversee and audit cycle counts and price changes
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- Review and sign off on gun log paperwork and keep store compliant with all ATF regulations
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- Oversee opening and closing procedures
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- Manage the Pro-Form, Spiff, and ExpertVoice programs
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- Manage store events, hours, and employment opportunities on the Company website
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- Oversee sales training program, ensuring that all employees receive the required training on a semi-annual basis
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- Supervise merchandising of entire store ensuring that the entire store is clean, faced, and straight at all times
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- Work closely with buying staff to recognize sales trends and customer needs
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- Train, , and develop the Department Managers in their daily duties; including, hiring, personnel coaching, and management to assess training needs and build career paths
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- Enter and maintain Department Manager schedules in time and attendance system and back up payroll functions in Office Manager's absence
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- Work with the Facility Manager to maintain the appearance and functionality of the inside and outside of building and grounds, approve and manage all wildlife mounts displayed in the store
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- Address all issues that arise from staff or customers (complaints, grievances, etc.)
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- All other duties as assigned
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What's the Culture?
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Our Values for Success:
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- Outfitters Serving Outdoor Enthusiasts: Our customers come first, and our team is dedicated to helping them fully enjoy their outdoor adventures.
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- Adventures Are Better Together: We believe teamwork is essential for success, and we support each other in every endeavor.
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- Trust Is Our North Star: We are committed to transparency, honesty, and integrity in all that we do.
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- Hitting the Mark: Speed and accuracy matter, and we strive for excellence in every interaction.
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- Pioneering Spirit: We embrace innovation and adapt to change to remain leaders in our industry.
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Sportsman's Warehouse, Inc.