Store Manager (Full Time)

• Open and close the store daily and manage showroom condition.
• Supervise and support the sales team and delivery crew.
• Ensure all products on the floor are accurately tagged and priced.
• Assign and monitor daily cleaning and maintenance tasks (showroom, bathrooms, etc.)

• Place and track furniture and flooring orders with vendors.
• Maintain records of delivery schedules and lead times.
• Organize and manage incoming inventory and warehouse flow.

• Handle customer escalations, warranty claims, and delivery issues.
• Respond to messages or follow-ups from online leads (Facebook, Text, etc.).
• Ensure claim forms and issue logs are completed and followed up on.

• Coordinate all furniture deliveries with the in-house crew.
• Schedule flooring measurements or installations (initially handled externally).
• Ensure delivery dockets are complete and filed properly.

• Track store KPIs including sales performance, open orders, and pending deliveries.
• Conduct regular one-on-one or team check-ins.
• Train new hires on store processes and customer service standards.

• Experience in retail, store management, or operations (furniture or flooring a plus).
• Strong organization and communication skills.
• Comfort with using POS systems, task tracking, and simple spreadsheets.
• Fluent in English (Spanish is a plus).
• Leadership mindset with the ability to manage multiple priorities.

• $18–$22/hr based on experience and capability.
• Monthly performance-based bonus.
• Health, dental, and vision insurance.
• Short-term disability.
• Opportunity for advancement as store operations grow.

Who We Are:Hot Buys Furniture is a premier furniture retailer dedicated to providing our customers with stylish, high-quality furnishings at unbeatable prices. With a wide range of products from classic to contemporary, we are committed to helping our customers create their dream spaces.