The Store Manager oversees store operations to maximize sales and profit within company policies, working approximately 45-52 hours weekly.
Responsibilities include maintaining excellent customer service, recruiting and training staff, controlling inventory shrinkage (< 2.5%), enforcing safety policies, managing payroll and schedules, ensuring merchandise displays and cleanliness standards, and safeguarding store assets and records.
The manager reports operational issues to district or regional managers and maintains confidentiality of company information.
Additional duties involve implementing promotional programs, leading staff with professionalism, handling cash and transactions accurately, and making judicious decisions on refunds and exchanges.
Qualifications include a high school diploma or GED, 3+ years of store management experience, effective communication skills, and physical ability for ongoing standing, lifting, and working in varied environments.
Must be adaptable to schedule variations and capable of supervising merchandise and personnel to meet store goals.