30+ days ago




Preferred for the successful candidate to work from our Tucson or Mesa Corporate office, remote may be considered. 


  • Monitor, update and analyze student progress reports for attendance and academic progress daily. Assist Student Services Coordinators with advising and coaching.
  • Assist with building and managing online resources and student success tools.
  • Connect with students and correspond with professionalism and empathy while adhering to all FERPA requirements.
  • Assist and guide online students to the proper personnel to resolve issues and challenges.
  • Complete welcome calls and emails to new and re-enrolled students.
  • Assist students with navigation of resources within Portal, the Student Center, and the LMS.
  • Document all student communication appropriately.
  • Process Change of Status forms for all cancel-from-actives, conducts, leaves-of-absence (LOAs), withdrawals and terminations.
  • Track, monitor, and facilitate documents for re-enrollments.
  • Assist in planning and implementing student activities such as graduation participation, student appreciation days, and monthly student recognition events.
  • Assist with new student initiatives, workshops, and success programs.
  • Assist with student surveys and data collection.
  • Assist with building and maintaining a calendar of events for compliance-related topics and events to promote a strong online community.

The list of essential functions is not exhaustive and may be supplemented.


  • Associates degree required.
  • A minimum of 1 year of experience in a student services role; post-secondary experience preferred.
  • Proficient in Student Information Systems such as Banner and CampusNexus; LMS platforms such as Canvas and Blackboard.
  • Proficient in Microsoft Word, Excel, PowerPoint and similar applications.
  • Interpersonal and word processing/computer skills, Math skills.
  • Excellence in effective verbal and written communication skills.
  • Ability to adapt to work environment changes, and relate to diverse populations.
  • Ability to work with accuracy, diligence and timeliness.
  • Any equivalent combination of training, education or experience that meets the minimum qualifications.

About the Company

Company Logo Pima Medical Institute
Company Logo Pima Medical Institute
Company Logo Pima Medical Institute
Company Logo Pima Medical Institute

Pima Medical Institute

Pima Medical Institute started changing lives in 1972 when Richard Luebke Sr. and his wife, JoAnn, brought to life their dream of providing quality medical career education. They opened the first campus in Tucson, Arizona, preparing students to become nursing assistants. Eventually Richard Luebke Jr. and Mark Luebke took the helm, introducing more programs and opening additional campus locations to meet the country’s growing demand for quality healthcare professionals.

In 2015, Fred Freedman became Pima Medical’s President and Chief Executive Officer after serving the college as Chief Operating Officer. He has been with Pima Medical since June of 2000. He’s leading Pima Medical into the future, with growth, innovation and a keen eye on what healthcare providers need in great employees. We encourage you to become part of the Pima Medical Institute family, where you can help make a difference in the lives of our students today and educate future professionals.

As our community of students continues to grow, so does our community of talented staff. We truly believe that our people are the heart of our organization, and as we grow, we continue to hold ourselves accountable to the values that support those people.

Company Size

1,000 to 1,499 employees



Employee Benefits

401K, Employee Events, Employee Referral Program, Flexible Spending Accounts, Free Food and Coffee, Life Insurance, Long Term Disability, Medical, Dental and Vision, Military Leave, Mobile Phone Discount, Paid Holidays, Paid sick days, Parking , Prescription Drug Coverage, Professional Development, Retirement / Pension Plans, Tuition Reimbursement, Vacation/paid time off