Switchboard Operator

Emerson Health

Concord, MA

JOB DETAILS
SKILLS
1st Level Support, Communication Skills, Computer Organizations, Computer Skills, Customer Support/Service, Detail Oriented, Healthcare, Help Desk, High School Diploma, Hospital, Multitasking, System Operations, Systems Administration/Management, Technical Support, Telephone Skills
LOCATION
Concord, MA
POSTED
Today

Full-time Switchboard Operator position supporting hospital communications and help desk functions. Responsible for operating the main phone system, managing paging, monitoring alarms, and providing first-level IT support. Requires excellent customer service, multitasking, and professionalism in a fast-paced healthcare environment. Responsibilities include routing calls, handling paging requests, responding to alarms, assisting patients and staff, and maintaining confidentiality. Minimum qualifications include a high school diploma; healthcare experience is preferred. Skills needed are strong communication, organization, computer proficiency, attention to detail, and the ability to remain calm under pressure. Offers a supportive team environment, professional growth, competitive pay, and benefits. Join a dedicated healthcare team committed to exceptional service and communication.

About the Company

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Emerson Health