Team Leader/Shift Leader

In search of Talented Leaders! We are a growing Chick-fil-A restaurant in Dothan, AL, and we have immediate opportunities for Team Leaders in CustomerService/Front of House (FOH) and Kitchen/Back of House (BOH). Our Team’s mission is to give life to those we serve, & we are in search of Leaders who want to share in that mission! 

Role/Responsibility/Performance Requirements for a Team Leader/Shift Leader include:

·   Lead a shift of 8-15 Team Members as we focus on restaurant excellence

·   Supervise the Team to open and close the restaurant

·   Lead, hold accountable, and celebrate with your Team to create exceptional results in Overall Satisfaction, Speed of Service, Order Accuracy, Food Safety, Food & Labor Costs, and Morale.

·   Create & promote a culture of care and mindset of excellence in your team that enables our Team to be the most caring business in our community.

·   Engage, develop, & coach your Team to take initiative for their own growth; enable and assist them to be the best version of themselves during their time on our Team; and grow Leaders from within.

·   Effectively communicate clear priorities and guidance as you and your Teammates face numerous competing priorities in a fast paced, challenging, ever-changing environment.

·   Display unwavering professionalism with Guests & Teammates as you showcase our business and the Chick-fil-A Brand to hundreds of Guests each day.

·   Own results, motivate yourself, solve problems, and demonstrate a “make it better” mindset that enables continuous improvement & a commitment to growth.

Experience Required for Team Leaders: At least 1 year of previous leadership experience is required along with measurable results, a heart for service, and extreme dependability. Previous coaching, customer service, project management, or production experience is preferred. Previous restaurant experience is NOT required.

Salary: $15 to $19/hour for fully qualified leaders ($47K-$57K/year including benefits) after 60-day evaluation period. Team Leader candidates/trainees may be hired for $13-$14/hour and then promoted after evaluation & training period.

* Leaders typically work 30-45 hours per week Mon to Sat, typical shifts are 515am – 2:30pm or 1:45pm – 10:15 pm, and all Leaders typically work 2 or more closing shifts per week.

Other Benefits:

·  Closed on Sundays, flexible scheduling

·   Love the people you work with in a positive team environment!

·   Scholarship and tuition reduction opportunities, uniform and meal allowances

·   Paid Time Off (40 hours/1 week per year)

·   $410 monthly contribution towards health & dental insurance premiums

·   401(k) eligible after 1 year with the Team

·   Employee Assistance Program, Life Insurance, and Employee Discount Program

·   Leadership development opportunities in our Restaurant and with Chick-fil-A, Inc. (Service in a Chick-fil-A restaurant is valuable for application as a Chick-fil-A franchisee or corporate staff member)

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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