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Technical Applications & Service Manager

Jobot

Danbury, CT

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JOB DETAILS
SALARY
$90,000–$115,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Adobe InDesign, Adobe Photoshop, Automation, Budgeting, Communication Skills, Customer Satisfaction, ERP (Enterprise Resource Planning), Engineering Drawing, HVAC, Identify Issues, Leadership, Maintenance Services, Manufacturing, Mentoring, Microsoft Office, Multitasking, Operational Improvement, Organizational Skills, Partner Sales, Post-Sales, Pre-Sales, Presentation/Verbal Skills, Process Development, Product Design, Product Development, Product Marketing, Product Support, Project Execution, Project Tracking, Proposal Writing, Quality Metrics, Sales, Sales Operations, Software Design, Software Engineering, Technical Delivery, Technical Leadership, Technical Services Management, Technical Support, Technical/Engineering Design, Time Management, Trade Shows, Training Program, Writing Skills
LOCATION
Danbury, CT
POSTED
28 days ago
A manufacturer of world class air flow measurement and control products

This Jobot Job is hosted by: Courtney Hoogervorst
Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.
Salary: $90,000 - $115,000 per year

A bit about us:

A global manufacturer of cutting-edge HVAC systems and airflow control products designed for mission-critical environments

Why join us?
  • Health, Dental, Vision
  • 401K
  • Short term and long-term disability and FSA
  • PTO / Sick Time


Job Details

Seeking a Technical Applications & Service Manager to join our team in Danbury, CT. This entry-level management role is ideal for someone ready to take the next step into leadership while receiving strong support and mentorship during the transition. The position is responsible for managing and developing a team of Application Engineers and Service Technicians, helping them navigate technical challenges and grow in their careers.

You’ll play a key role in overseeing project execution, improving service operations, enhancing internal training programs, and supporting cross-department collaboration. We’re looking for someone who is both technically savvy and people-focused—eager to build systems, streamline processes, and ensure our customers and team receive top-tier support.
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Key Responsibilities:
  • Provide hands-on leadership and mentoring to the Applications and Service teams, supporting them with technical troubleshooting, growth, and day-to-day project delivery.
  • Manage the execution and delivery of technical projects to ensure deadlines, budgets, and quality standards are met.
  • Design and lead technical training initiatives for both internal staff and external partners (sales reps, engineers, ATCs, etc.).
  • Implement a structured RMA process using our ERP platform to improve service responsiveness and issue tracking.
  • Support pre- and post-sales activities by collaborating closely with our sales team and manufacturing reps to provide technical guidance and ensure customer satisfaction.
  • Read and interpret engineering specs and drawings to assist in product selection and proposal preparation.
  • Contribute to product reliability by identifying opportunities to automate and streamline internal workflows.
  • Represent the company at industry events and trade shows.
  • Collaborate across departments—product, marketing, sales, and operations—to support product development and market success.

________________________________________
Requirements:
  • Bachelor’s degree in Engineering preferred (Associate’s degree with 2+ years of relevant experience also considered).
  • Strong technical aptitude with a passion for solving HVAC-related challenges.
  • Excellent written and verbal communication skills—ability to explain complex technical issues clearly and professionally.
  • Proficient in Microsoft Office; experience with ERP systems is a plus.
  • Familiarity with HVAC/BAS systems, automation platforms, and design software (Adobe InDesign/Photoshop) is a bonus.
  • Strong organizational and multitasking abilities; thrives in a fast-paced environment.
  • A collaborative, service-oriented mindset and the ability to influence across teams.


Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

About the Company

J

Jobot

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.

Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection.  As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).

Ready to find a good job? Create your profile today at Jobot.com 🤖

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com