Technical Lead/Team Leader-Endpoint Management

Technical Lead/Team Leader- Endpoint Management

Seize your opportunity to make a personal impact as a Technical Lead/Team Leader- Endpoint Management supporting the National Institute for Health (NIH). GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Technical Lead/Team Leader focusing on Endpoint Management you will help us to ensure today is safe and tomorrow is smarter. Our work depends on a Technical Lead/Team Leader focusing on Endpoint Management joining our team with the ability to understand, advise, and communicate the technical cybersecurity vision, while also managing multiple projects simultaneously.

HOW A TECHNICAL LEAD/TEAM LEADER – ENDPOINT MANAGEMENT WILL MAKE AN IMPACT:

• Lead a team to provide endpoint computing services to multiple NIH Institutes and Centers.
• Manage multi-year budget requests to leverage Capital Investment Funds (CIF) to enable the NIH to adopt emerging technologies.
• Excellent verbal and communication skills with the demonstrative ability to work with all levels within the organization.
• Coordinate with IT teams and other parts of the organization to evaluate and oversee access rights of all endpoints; and apply NIH security policies and tools that will reduce the risk of an attack.
• Perform tasks to improve the efficiency and reliability of the computing environment, including process improvement, automation, and technical solutions.
• Implement and adhere to IT security protocols and guidelines.
• Monitor and respond to vulnerabilities reported through Tenable Security Center and other utilities.
• Research and evaluate new security technologies.
• Stay current on existing cybersecurity risks and threats facing health organizations.

WHAT YOU’LL NEED TO SUCCEED:

Education:

• Bachelor's degree in a technical or related field.

Required Experience:

• More than 5 years of IT management experience with an active IT management certification (ITIL Intermediate, CCMP or CAPM, etc.).

Required Skills & Abilities:

• Windows and macOS application packaging and deployment, using large scale system management tools to manage software deployments for a user base of approximately 2000 internal and external customers.
• Ability to correctly read and interpret Windows system, application logs and third-party application log files.
• Knowledge of batch file scripting, Windows PowerShell Scripting, Visual Basic scripting and Bash/Shell Scripting.
• Experience using Tenable Security Center.
• Experience complying with security standards to include managing patches, updates, and antivirus solutions manually.
• Excellent verbal and communication skills with the demonstrative ability to work with all levels within the organization.
• Ability to perform independently and under pressure of time constraints with the proven ability to manage multiple projects simultaneously.
• Ability to understand technical vision and communicate it to both technical and non-technical parties.
• Possess excellent interpersonal, written, and oral communication skills.
• Ability to make quick decisions and resolve complex technical problems efficiently in a high-pressure environment.
• Experience implementing effective strategies to improve IT efficiency and organizational processes.
• Experience managing devices using platforms such as JAMF, BigFix, or Intune.
• Experience working with change control in a large enterprise environment.

Security Clearance Level:

• Ability to obtain and maintain an NIH Public Trust clearance.

Location: Bethesda, MD (Position is onsite with potential for hybrid work schedule)

GDIT IS YOUR PLACE:

• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities.
• Cutting-edge technology you can learn from.