Seeking a highly experienced Technical Writer 3 to develop and maintain technical and process documentation for IT teams. Responsibilities include creating user guides, procedures, reports, and coordinating graphics, with minimal supervision. Must analyze data, support performance metrics, and improve processes through data visualization. Requirements include 8+ years in technical writing, research, and collaboration with technical staff; proficiency in Microsoft Office; strong organizational, communication, and analytical skills; and ability to handle sensitive information securely. Candidates must pass a background check and be available to work on-site in Austin, TX, from 06/20/2025 to 08/31/2025, with potential for extension. Travel expenses are at candidate's cost, and working outside normal hours may be required. Additional qualifications include knowledge of Six Sigma and ITIL methodologies.