This Technical Writer position is located in Atlanta, GA, with a rate of $55 per hour and requires a minimum of 10 years of experience.
The ideal candidate must have a working knowledge of infrastructure server farms, network communication protocols, firewall security, system/application monitoring, and WAN/LAN configurations.
Excellent written and verbal communication skills are essential, with the ability to collaborate closely with infrastructure engineers to produce detailed documentation for internal support staff.
Candidates should be familiar with documentation standards and processes, and willing to work with peers to develop and improve them.
Experience with ServiceNow / ServicePoint Knowledge Base module is a plus.