Technical Writer

Software Technology

Berkeley Heights, NJ

JOB DETAILS
SKILLS
Banking Services, Communication Skills, Content Management Systems (CMS), Credit Cards, Data Visualization, Detail Oriented, Document Management, Frequently Asked Questions (FAQ), Installation Guide, Online Help, Quality Assurance, Systems Administration/Management, Technical Writing, Writing Skills, XML (EXtensible Markup Language)
LOCATION
Berkeley Heights, NJ
POSTED
Today

Seeking a Sr. Technical Writer with 10-12 years of experience in banking, payments, and credit card domains. The role involves researching products through interviews and studying samples, then creating clear, accurate content tailored to end-users, technicians, or developers. Responsibilities include organizing information, designing visuals, managing documentation systems, and collaborating with engineering, QA, and support teams. The candidate should have excellent writing, technical aptitude, attention to detail, and strong communication skills. Proficiency with tools like MadCap Flare, Oxygen XML, and CMS platforms is required. Typical deliverables include user manuals, installation guides, online help, and FAQs. The position requires working partly in Berkeley Heights, NJ, and Princeton, NJ, based on the client schedule.

About the Company

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Software Technology