This is a fully remote position requiring reliable high-speed internet (50 Mbps download, 5 Mbps upload). The role involves designing, developing, and maintaining procedural documents and a web-based repository to support enterprise operations. Responsibilities include collaborating with teams to ensure accuracy and compliance, explaining technical processes clearly, analyzing content for reuse, managing information architecture, and training contributors. Candidates need a Bachelor's degree, 3-5 years of technical writing experience, proficiency with SharePoint, MS Office, and familiarity with HTML, CSS, and Help authoring software. Strong organizational, analytical, and communication skills are essential. The organization offers flexible work options, competitive benefits, and is committed to diversity and inclusion.
AmeriHealth Caritas is the nation's leader in providing comprehensive health care solutions for those in most need and the chronically ill. We impact the lives of more than 5.7 million members nationwide. With more than 30 years of experience managing care for individuals and families in publicly-funded programs, we have become known for developing innovative solutions that help improve health outcomes while reducing costs.
Our mission is to help people get care, stay well and build healthy communities. Our goal is to provide responsible managed care solutions, including Medicaid, Medicare, and CHIP - plus behavioral health, pharmacy benefits management and third-party management and administrative services.