The Temporary Customer Service Representative supports youth facing social and emotional challenges by providing empathetic, student-centered outreach and assistance.
They assess student needs, guide communication, and connect students to supportive resources, collaborating with program staff to ensure tailored support.
The role emphasizes prompt response, resolution, and building trust with students and families, ensuring high-quality, respectful interactions.
Qualifications include strong communication, youth development skills, and experience working with opportunity youth, with preferred bilingual abilities.
Key competencies involve time management, conflict resolution, adaptability, and fostering positive relationships.
Requirements include a valid Fingerprint Clearance Card, Arizona Driver License, and access to personal insured vehicle.
This position promotes a collaborative, supportive environment and may involve physical activity and energetic engagement.