The Third-Party CSR supports the Director of Enterprise Sales in the DFW market by managing customer accounts and handling high call volumes. They provide exceptional customer service, resolve issues, offer quotes, and arrange shipments, requiring a balance of detailed data entry and proactive account management in a dynamic environment.
Minimum qualifications include strong communication skills, dependability, customer service experience, and proficiency in data entry and computer systems. Preferred qualifications involve logistics or transportation experience and familiarity with TMS or EDI systems.
Benefits include health insurance, life insurance, 401(k), paid time off, and holiday pay. Employment is contingent upon background checks and drug screening. The employer is an equal opportunity employer committed to diversity and inclusion, participating in E-Verify to confirm employment eligibility.