Treatment Coordinator

Castle Dental supported by Smile Brands is seeking an experienced and energetic Travel Orthodontic Treatment Coordinator (TCC) to support multiple offices throughout the Houston market.

We are looking for a highly motivated professional with strong orthodontic treatment coordination experience who thrives in a fast-paced environment and is passionate about delivering exceptional patient care and customer service. The ideal candidate is driven, organized, confident in case presentation, and comfortable traveling between offices as needed.

Experience in Oral Surgery, Periodontics, and Endodontics is a strong plus.

• Travel between assigned Castle Dental offices within the Houston market
• Present orthodontic treatment plans and financial arrangements to patients
• Coordinate scheduling for orthodontic consultations and procedures
• Verify insurance benefits and explain coverage and patient financial responsibility
• Support case acceptance through patient education and excellent communication
• Collaborate closely with doctors, specialists, and office teams to ensure seamless patient experiences
• Maintain accurate patient records and treatment documentation
• Assist in supporting specialty production goals and patient retention

• At least one year of related experience
• Knowledge of dental terminology
•  Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com