Customer Support/Service, Data Entry, Detail Oriented, High School Diploma, Infectious Diseases, Leadership, Medical Terminology, Organizational Skills, Patient Care, Patient Safety, Performance Management, Unit Secretary
The Unit Secretary provides clerical and secretarial support for the patient care team, reporting to department leadership.
- Acts as a receptionist, assisting families and patients, and communicates unit- and patient-related needs to other departments.
- Participates in performance improvement activities focused on patient safety and customer service.
- Performs additional duties as assigned.
Qualifications include a high school diploma or equivalent, knowledge of medical terminology, and computer data entry experience. No certifications are required, but increased security clearance is necessary for certain roles. The role involves working in a patient care environment with exposure to communicable diseases and requires attention to detail, decision-making, and coordination skills.
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Children's Hospital of the King's Daughters