$49.66 Per Hour

Job Type



1 day ago


Remote, OR


The Senior Manager, US Medical MSL Operations will play a critical role in the success of client US business and the US Medical Affairs organization. S/he will serve as a key partner to the US Field Medical team ensuring that consistent and high-quality business operations support is provided for day to day activities and key field systems, primarily Veeva CRM. Specifically, the position will entail the following responsibilities:
-Manage all aspects of Veeva CRM including territory management, account alignments, survey deployment, training and quick card creation, troubleshooting, facilitating data stewardship, development of new functionality, and testing/monitoring data quality
-Participate in governance committees to ensure enhancements and new projects are prioritized appropriately and with consideration of scalability and ongoing maintenance
-Optimize existing system-related processes and design new processes to support key Medical initiatives and challenge the status quo, always designing with the end in mind
-Conduct baseline assessment of US Field Medical capabilities, processes, and systems to identify gaps and opportunities for improvement to achieve operational excellence and gain efficiencies; work with IT support teams to solution ways to meet requirements
-Partner with cross-functional teams responsible for identifying opportunities to enhance current systems and maximize analytic capabilities; oversee the evolution and integration of US Field Medical systems with other technologies and business functions in close collaboration with US Medical IT Business Partners
-Assist in developing, prioritizing, and facilitating key US Field Medical activities and strategic initiatives in support of business objectives by providing technical and operational subject matter expertise
-Be a strategic partner to the MSL team and actively participate in their team meetings
-Play a key role in preparation of and during Business Reviews and periodic reporting
-Gain understanding of current environment and US Field Medical team approaches
-Deliver ad hoc reports in line with local specificities and needs
-Maintain approved materials for MSL use within Veeva CRM
-Maintain US Field Medical org charts, territory listings, and maps
-Provide state and federal mandated reporting of field activity in collaboration with government affairs
-Facilitate a culture of planning and project management, using consistent tools and approaches and ensure that work is tracked, prioritized, and resourced effectively

-3-6 Years of Experience (3 years in pharmaceutical/biotech industry within Medical Affairs in business operations)
-Proven experience with Veeva CRM
-Ability to manage multiple projects and consistently meet deadlines
-Strong interpersonal, communication, and analytical skills
-Proven self-starter with high standards of excellence and innovative thinking
-Excels at interacting with a diverse group of people, all levels of management, including senior leadership
-Change management and project management experience
-Excellent PowerPoint and Excel skills

Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

About the Company

Nesco Resource, LLC

Nesco Resource is one of the leading national staffing and employment agencies offering services in temporary staffing, direct hire, and a host of other staffing and recruiting solutions. Through its branch office network, Nesco Resource offers clients and employees services ranging from Temporary Staffing, Permanent Placement, Recruitment Process Outsourcing, Onsite Management Services and more. Nesco Resource is an employment agency with dedicated offices supporting Engineering & IT, Clerical & Light Industrial, and Accounting & Finance specialties. Whether you're one of the thousands of people we've helped find a job or a company that we've helped find talent, we're working every day for you to match top talent with great opportunities.

Company Size

10,000 employees or more


Staffing/Employment Agencies