Vice President, Strategic Accounts - Newtown Square, PA

Description

Mission of the Role (What you’ll be doing):

As Director of Strategic Account Services, you will lead one of the most vital growth engines of our business. This is a high-impact, high-visibility leadership role responsible for accelerating profitable growth through the development and expansion of national and multi-location strategic accounts. You will lead a high-performing cross-functional team, influence enterprise-level strategy, and drive innovation in how we engage, serve, and grow our largest and most complex customers.

Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements):

• Lead the Strategic Account Services business unit, overseeing sales, operations, and customer service while aligning strategically with finance and procurement teams.
• Drive new business growth by directly engaging with key multi-location accounts and managing the strategic sales process.
• Develop and implement sales strategies to achieve revenue, margin, and profitability targets while aligning department efforts with overall company goals.
• Integrate and centralize account management for strategic and national accounts—including retail and convenience store segments—into a unified service platform.
• Expand business development in targeted high-potential vertical markets and emerging channels such as E-commerce.
• Launch and lead the E-commerce catalog initiative, ensuring cross-functional alignment with ERP systems and business operations.
• Champion consultative, program-based selling using our PMP and Managed Services value proposition to deliver measurable customer value.
• Set clear, actionable goals and KPIs for the Strategic Account team and regional sales leaders—focused on behavior, revenue growth, and profitability.
• Collaborate with regional teams to drive strategic account expansion and maximize wallet share from existing customer relationships.
• Partner with marketing to execute targeted campaigns, lead generation, and outreach to high-value prospects.
• Manage all stages of the sales process for high-profile accounts, from lead qualification through final close.
• Foster a culture of continuous improvement, process optimization, and best practice sharing for scalable growth.

Qualifications

Qualifications (What you’ll need to be successful):

• Proven success in sales leadership and strategic account management, with a track record of building customer-centric programs.
• Demonstrated ability to lead cross-functional teams and drive growth across complex, multi-location national accounts.
• Deep understanding of consultative sales practices and pricing strategies aligned with customer outcomes and margin protection.
• Exceptional communication, influence, and relationship-building skills across all levels of an organization.
• Strategic thinker with strong execution skills and adaptability in dynamic, fast-paced markets.
• Experience in the packaging industry is highly desirable.
• Bachelor’s degree in Business, Sales, Marketing, or a related field preferred.

SupplyOne Core Values (Behaviors and values that are essential to be successful in our environment):

People First – Builds a culture based on trust, respect, collaboration, and accountability. Prioritizes the growth, well-being, and development of employees.

Unique Customer Solutions – Understands and meets the unique needs of customers through innovative, tailored solutions. Displays an entrepreneurial mindset.

Passion to Serve – Delivers exceptional service with urgency and empathy. Demonstrates integrity and strives to make a positive impact on customers, employees, and communities.

Agility – Adapts quickly to market changes and customer needs. Encourages creativity, innovation, and intelligent risk-taking.

Growth Focus – Drives profitable growth, continuously seeks improvement, and challenges the status quo. Embraces stretch goals and a results-oriented mindset.