Monster

Virtual Customer Service Representative(Work From Home)

GL

(remote)

JOB DETAILS
SALARY
$75,000–$90,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Communication Skills, Customer Support/Service, Establish Priorities, Identify Issues, Knowledge Base, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Sales, Work From Home, Writing Skills
POSTED
6 days ago
We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications:
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
 
Work from home! Awesome CEO, opportunity for advancement and great income earning potential!

About the Company

G

GL

INDUSTRY
Retail