Comcast Cable Communications Management, LLC is a subsidiary of the multinational Comcast Corporation. Incorporated in 1981, Comcast Cable reported $48.1 billion in revenue in 2013, despite bad press surrounding their brand name's customer service division in recent years. The subsidiary itself is reported to have over 20,000 employees. They offer Internet, cable, and phone services, most of which are now marketed under the brand Xfinity.
Careers at Comcast Cable Communications come in a broad range of areas, from customer service to sales to installation. Many entry-level jobs at Comcast Cable require an education and no experience to a few years of experience, and involve roles such as sales, account coordination, or warehouse management.
Technician jobs focusing on installation and service include a wide range of employment opportunities, from construction to cable installation to service management. On the customer-facing side, call center representatives receive eight weeks of training and Xfinity services at home. Call center representative jobs include sales components but ultimately require considerable patience and fantastic customer-service skills.
The company also employs a number of software and network engineers who innovate the way Comcast provides cable and Internet services. Comcast has promising opportunities for those interested in technological product development and user experience with the right engineering education.
Comcast Cable Communications Management, LLC Work Culture
As a large subsidiary of a larger company, Comcast Cable Communications Management, LLC works to provide benefits to both full-time and part-time employees. They are an idea- and innovation-focused company; their site promotes diversity and employee opportunities like resource groups and training. The parent corporation invests in corporate responsibility, like their #nofoodwasted campaign during Earth week. Comcast has a "Code of Conduct" for all employees to promote the company's ethics and standards.