Express Scripts is the largest pharmacy benefit management company in the U.S. and ranks 20th on the Fortune 100 list. The headquarters are located in St. Louis, Missouri. Express Scripts offers an integrated management benefit for pharmacy services for patients around the country. Some of these services include processing pharmacy claims, review of drug utilization, home delivery, consultation, specialty benefit management, and formulary management.
The company also manages pharmacy benefits for health insurance plans held by government agencies, self-insured companies, and workers' compensation. They have their own automated pharmacies that dispense all types of long-term and chronic condition medications, such as those for heart disease and diabetes. Express Scripts started in 1986, and the 2013 revenue was $104.62 billion. They employ more than 30,000 staff members.
Express Scripts Job Opportunities
There are job opportunities available with Express Script for those with and without previous healthcare experience. Those who have good customer service skills can work directly with clients in patient care advocate roles, which involves answering questions and maintaining documentation of all conversations. Those who do have healthcare education and experience can use this knowledge in Registered Nurse (RN) jobs, whether working directly with patients or reviewing requests to determine medical necessity of pharmacy claims.
Candidates who have experience in management can also find employment with Express Scripts in positions such as proposal analysts, financial analysts, program management, and intelligence analysts. Newer employees can also find jobs to start in, such as data entry and phone technician positions.
Express Scripts Work Culture
At Express Scripts, the company focuses on six core values which shape and define the organization: integrity, mutual respect, passion, alignment, collaboration, and service. Each staff member works with his or her team to provide great outcomes and positive experiences for patients who call in with concerns or questions about their pharmacy benefits or prescriptions. Express Scripts analyzes past experiences and situations to determine better processes and ways that things can improve within the company, both for their patients and staff members. Employees also focus on passion, care, and enthusiasm for the mission of the company, and is evident in the way that they provide care to patients.
There is always room and potential for growth and advancement for employees who are willing to work hard and achieve success, so a job with Express Scripts can translate into a long and fulfilling career.