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jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Patient Representative

Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! Tech Savvy:Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.

Salary

ACTIVE

<h3>Description</h3><div><div>At a Glance<ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Hiring Classes: Next hiring classes scheduled for January 2026+</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Location: Onsite at our Dublin, OH campus, eligible for hybrid flexibility*</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Starting Pay: $18+ per hour</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Schedule:Full time position, 40 hours/week, Monday – Friday, no weekends</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Available Shifts: 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Shift Differential:+$0.50 per hour (11:00am-8:30pm EST); +$1.50 per hour (12:00pm-10:00pm EST)</li></ul>Who We AreFounded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost—we call ourselves Healthcare Warriors®.With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply—even if you don’t meet every requirement.The Impact You’ll MakeAs a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it’s helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives.Learn more by watching the <a href="https://quantum-health.com/customer-service/" rel="nofollow" style="color:rgb( 21 , 96 , 130 )">“What it means to Warrior with us” video, here</a>!What Success Looks Like<ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner.</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Show empathy and support to members during difficult healthcare situations.</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Provide clear guidance on healthcare plans, billing, and provider options.</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Advocate for members by coordinating with providers and insurers to remove barriers to care.</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Work collaboratively with internal teams to ensure accurate and seamless service.</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Meet performance goals while continuously learning and developing expertise in healthcare navigation.</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">All other duties as assigned.</li></ul>What You’ll Bring<ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus!</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges.</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently.</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Tech Savvy:Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. </li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health’s policies, values and ethics, and protect the sensitive data entrusted to us.</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry.</li></ul>Why Join Us?<ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience – solving real problems, providing clarity, and ensuring they get the care they need when they need it.</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team.</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events.</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Hybrid Work Flexibility:Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule – provided you have a home environment suitable for remote work.*(manager approval is required)</li><li style="font-family:serif;font-size:10pt;line-height:116%;margin:0pt 0pt 0pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance.</li></ul>--#LI-ONSITEReady to Make an Impact?If you’re looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that’s redefining healthcare navigation.</div></div> What’s in it for you <ul><li>Compensation: Competitive base and incentive compensation</li><li>Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.</li><li>Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
</li><li>Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.</li><li>Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.</li><li>Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.</li><li>Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!</li></ul> What you should know <ul><li>Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.</li><li>Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.</li><li>Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an <a href="https://quantum-health.com/diversity-equity-inclusion/" rel="nofollow"> equal opportunity employer </a>.</li><li>Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.</li><li>Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.</li><li>Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.</li><li>Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.</li></ul> Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, AccommodationRequests@quantum-health.com?subject=%20 to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the <a href="https://ReportFraud.ftc.gov/" rel="nofollow"> Federal Trade Commission</a> and <a href="https://www.usa.gov/state-attorney-general/" rel="nofollow"> your state’s Attorney General</a>.

quantum-health

Patient Service Representative

salaryMin

salaryMax

payPeriod

currency

Administrative Skills

Attorney

Background Investigation

Banking Services

Candidate Screening

Communication Skills

Community Health

Cost Control

Customer Experience

Customer Relations

Dry Cleaning

Federal Trade Commission

Fitness

Food Services

Health Plan

Healthcare

Higher Education

Information/Data Security (InfoSec)

Leadership

Legal

Life Insurance

Medical Billing

Mentoring

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Onboarding

Patient Care

Pharmacy

Problem Solving Skills

Reimbursement

Team Player

Time Management

Videoconferencing

Work From Home

Appcast PX 2

Software Engineer

Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! This role will serve as both a technical leader and hands-on contributor—driving architectural decisions, mentoring peers, and shaping how we integrate modern technologies, including LLMs (Large Language Models), into our analytics solutions.

<h3>Description</h3><div><div>Location: This position is located at our Dublin, OH campus with hybrid flexibility.Who we areFounded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.About the roleWe are seeking a Senior Full Stack Developerto play a pivotal role in advancing our enterprise analytics platform and transforming the healthcare navigation experience. This role will serve as both a technical leader and hands-on contributor—driving architectural decisions, mentoring peers, and shaping how we integrate modern technologies, including LLMs (Large Language Models), into our analytics solutions.What you’ll do(Essential Responsibilities)<ul><li>Lead the design, architecture, and development of complex full stack features for our analytics platform.</li><li>Provide technical direction for integrating LLM-driven capabilities to enhance data interpretation and user interaction.</li><li>Establish and enforce engineering best practices around scalability, performance, and security.</li><li>Build and refine user interfaces in Vue.js, ensuring intuitive, accessible, and performant experiences.</li><li>Design and optimize back-end services in Node.js, Python, or similar, with strong API and integration patterns.</li><li>Architect and manage integrations with AWS QuickSight, Snowflake, PostgreSQL, and other enterprise data sources.</li><li>Partner with product, design, and data teams to define the technical roadmap and deliver high-value features.</li><li>Mentor junior developers, fostering technical growth and knowledge sharing within the team.</li><li>Participate in and lead code reviews, promoting a culture of quality and continuous improvement.</li><li>Explore, prototype, and implement AI/ML and LLM capabilities that unlock new insights and client value.</li><li>Stay ahead of emerging trends in full stack and AI technologies, bringing forward recommendations that shape product strategy.</li><li>All other duties as assigned.</li></ul>What you’ll bring(Qualifications)<ul><li>Experience: 7+ years of professional full stack development experience, with demonstrated progression into senior or lead roles.</li><li>Expertise in Vue.js and modern JavaScript/TypeScript frameworks.</li><li>Strong back-end development experience with Node.js, Python, or similar languages.</li><li>Advanced proficiency with SQL, data modeling, and performance optimization in Snowflake and PostgreSQL.</li><li>Deep knowledge of AWS services, including QuickSight, and familiarity with scalable cloud-native architectures.</li><li>Experience architecting and deploying secure, high-performance applications in enterprise environments.</li><li>Strong understanding of RESTful APIs, authentication, and security best practices.</li><li>Excellent communication skills, with the ability to translate complex technical concepts for business stakeholders.</li><li>Commitment to data security, privacy, and compliance standards.</li><li>Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.</li></ul>Preferred Qualifications<ul><li>Prior experience in healthcare, healthtech, or other regulated industries.</li><li>Hands-on experience enabling LLM-powered features through APIs (e.g., OpenAI, AWS Bedrock).</li><li>Familiarity with AI/ML integration in analytics environments.</li><li>Knowledge of CI/CD pipelines, Docker, and modern DevOps practices.</li><li>Understanding of regulatory frameworks such as HIPAA.</li></ul>--#LI-AK1 #LI-Hybrid</div></div> What’s in it for you <ul><li>Compensation: Competitive base and incentive compensation</li><li>Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.</li><li>Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
</li><li>Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.</li><li>Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.</li><li>Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.</li><li>Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!</li></ul> What you should know <ul><li>Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.</li><li>Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.</li><li>Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an <a href="https://quantum-health.com/diversity-equity-inclusion/" rel="nofollow"> equal opportunity employer </a>.</li><li>Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.</li><li>Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.</li><li>Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.</li><li>Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.</li></ul> Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, AccommodationRequests@quantum-health.com?subject=%20 to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the <a href="https://ReportFraud.ftc.gov/" rel="nofollow"> Federal Trade Commission</a> and <a href="https://www.usa.gov/state-attorney-general/" rel="nofollow"> your state’s Attorney General</a>.

Senior Full Stack Developer

Amazon Web Services (AWS)

Application Programming Interface (API)

Architectural Design

Architectural Services

Artificial Intelligence (AI)

Authentication

Best Practices

Cloud Architecture

Code Reviews

Continuous Deployment/Delivery

Continuous Improvement

Continuous Integration

Customer/Client Research

Data Modeling

DevOps

Docker

HIPAA (Health Insurance Portability and Accountability Act)

JavaScript Frameworks

Modeling Languages

Node.js

Performance Modeling

Performance Tuning/Optimization

PostgreSQL

Privacy Controls

Product Design

Product Strategy

Prototyping

Python Programming/Scripting Language

REST (Representational State Transfer)

Regulations

Regulatory Compliance

SQL (Structured Query Language)

Snowflake Schema

Technical Delivery

Technical Leadership

Trend Analysis

User Interface/Experience (UI/UX)

Vue.js

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