As a career with multitasking as a main component, Parts Counter Associates work as cashiers, salespeople and mechanics while serving only one customer at a time. Associates greet customers, take in repairs for technicians and talk about the newest industry products. They often troubleshoot customer issues or complaints, requiring a certain level of compassion and sales perception to know when a repair or replacement is necessary. Parts Counter Associates are on their feet most of the day, filling orders and checking out sales at a cash register.
Parts Counter Associate Education Requirements
For most industries, Parts Counter Associate jobs are entry-level, requiring no college degree. A high school diploma or GED is highly recommended, along with any other work experience. Associates are often trained by managers or other associates to learn specific industry information, such as a product's use or simply operating the company database. For an advantage over other applicants, potential associates can look into sales programs. Learning the art of negotiation makes a Parts Counter Associate highly coveted. A small repair may turn into a lucrative sale with the right customer perception and product knowledge.
Parts Counter Associate Job Market
Because of its entry-level position in the market, it's expected for this career to rise in employment opportunities by nearly 23 percent over a ten year period. People may use the position to support themselves through college or a period between other jobs. It could be a part-time job for young people looking to move up through the corporate ladder. With a relatively high turnaround, curious applicants may apply to a new industry to discover a potential interest they never thought about. Parts Counter Associates often move forward to other career possibilities, such as Assistant Automotive Shop Manager or Automotive Marketing jobs.
Parts Counter Associate Salary
Associates have a huge salary span, based on their expertise and commitment to customers. Salaries range from nearly $9 to $24 an hour. If specific sales are involved, they may even negotiate for commission, adding to their annual salary significantly.