UNKNOWN

ADAPTED_NOW

Support department managers, including but not limited to greeting guests, covering shifts, providing direction, and overseeing all aspects of customer service and property cleanliness. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service.

Guest Service Manager <div>The Guest Service Manager will manage Front Desk operations to ensure quality service and standards while delivering a stellar guest experience. They will directly supervise the Guest Services team. This position reports directly to the General Manager and is part of the property's Senior Leadership Team.</div><div></div><div>DUTIES AND RESPONSIBILITIES</div><ul><li>Oversee all aspects of the operation and service for the Rooms and Guest Services Departments.</li><li>Assure effective orientation and training for new staff and develop activities for experienced staff.</li><li>Provide mentoring, coaching and regular feedback to help improve team member performance and morale.</li><li>Support department managers, including but not limited to greeting guests, covering shifts, providing direction, and overseeing all aspects of customer service and property cleanliness.</li><li>Work closely with all departments of the hotel to ensure group, guest and employee satisfaction.</li><li>Address team member and guest complaints and advise the General Manager about appropriate corrective actions taken.</li><li>Work to ensure guest billing is accurate; complete daily, weekly, and monthly accounting responsibilities.</li><li>Work closely with Sales Department to manage occupancy and group room blocks, balancing room type availability.</li><li>Participate in weekly Revenue Management Meetings.</li><li>Complete weekly room and public space inspections with the Executive Housekeeper.</li><li>Complete accurate monthly forecasting for each of the department's revenue outlets.</li><li>Monitor budget and control expenses with a focus on room rate, guest service scores and labor cost.</li><li>Review and approve all product invoices before submitting to accounting department. Maintain department expense budget.</li><li>Ensure Brand Standards are followed and maintained in each department.</li><li>Participate in all Quality Inspections.</li><li>Participate in Manager on Duty Program, with responsibility for monthly scheduling of managers on duty.</li><li>Ensure that all legal requirements are consistently adhered to including wage & hour laws and federal, state & local laws pertaining to room safety & sanitation.</li><li>Ensure compliance with all federal, state and local regulations concerning health, safety, or other requirements. </li></ul><div></div><div>JOB REQUIREMENTS</div><ul><li>Experience in hotel Housekeeping and Front Desk supervisory position is required.</li><li>Must be guest focused while being creative and able to problem solve during challenging times.</li><li>Must be able to multitask and make difficult decisions on the spur of the moment.</li><li>Experience with PMS computer systems is required. </li><li>Guest relations skills are required.</li><li>Previous experience working with budgets and P&L is preferred.</li><li>Must have valid driver's license and current insurance.</li><li>A minimum of an Associate's Degree in Hospitality is a plus.</li><li>Must speak fluent English; bi-lingual in Spanish is a plus.</li><li>Must have reliable transportation.</li><li>Must be able to regularly work evenings and weekends</li><li>Marriott experience is preferred</li></ul><div><div>BENEFITS</div><ul><li>Medical, Dental, and Vision Insurance Options</li><li>Company Paid Life Insurance</li><li>Company Paid Telemedicine</li><li>Supplemental Life Insurance</li><li>401(k) with company match</li><li>Earned Wage Access (“on-demand pay”) </li><li>Hotel Room Discounts</li><li>Company Paid Employee Assistance Program</li><li>Perks through Benefit Hub</li><li>Generous Time Off Package</li></ul></div><div></div><div>General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. </div><div></div><div>General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.</div> PI3d2d2fb16988-25401-40422373

General Hotels Corporation

Guest Service Manager

Accounting

Billing

Budget Management

Budgeting

Coaching

Computer Skills

Computer Systems

Corrective Action

Customer Support/Service

Dental Insurance

Driver's License

Employee Assistance Plan

English Language

Federal Laws and Regulations

Forecasting

Hospitality and Tourism

Hotel Industry

Hotel Management

Housekeeping/Cleaning

Leadership

Maintain Compliance

Mentoring

Multilingual

Multitasking

Operations Management

Performance Management

Problem Solving Skills

Profit & Loss

Quality Control

Regulatory Requirements

Revenue Management

Safety/Work Safety

Sales

Sanitation

Spanish Language

Staff Training

State Laws and Regulations

Team Lead/Manager

Telemedicine

Vision Plan

jobtargetdirectftpin

Grenzy Recruiting Group is partnering with a respected and well-established organization seeking an Office Manager to oversee internal functions and keep the business running efficiently. The Grenzy recruiting group is a local recruiting firm that specializes in the full-time, direct-hire placement of accounting professionals.www.grenzyrecruiting.com

Grenzy Recruiting Group is partnering with a respected and well-established organization seeking an Office Manager to oversee internal functions and keep the business running efficiently.This position is ideal for someone who enjoys being at the center of operations, balancing financial administration, employee support, technology coordination, and team leadership. You’ll play a key role in ensuring the organization operates smoothly day-to-day while supporting long-term stability.This is a hands-on leadership position responsible for managing internal processes across accounting support, HR coordination, office operations, and administrative staff oversight. You’ll partner closely with leadership and act as a go-to resource across multiple functional areas.Duties include: <ul><li>Oversee routine financial activities including payroll processing</li><li>Maintain accurate records of expenses and transactions</li><li>Manage billing, collections, and vendor payments</li><li>Reconcile accounts and assist with internal financial reporting</li><li>Coordinate new hire onboarding and employee transitions</li><li>Maintain personnel documentation and support compliance efforts</li><li>Assist with benefits coordination and employee communications</li><li>Serve as a point of contact for day-to-day employee needs</li><li>Act as the internal contact for office technology and systems</li><li>Coordinate with third-party IT providers for support and maintenance</li><li>Set up equipment and access for new team members</li><li>Track and manage company hardware and software resources</li><li>Manage relationships with vendors and service providers</li><li>Oversee supply inventory and facility-related needs</li><li>Organize internal meetings, events, and team activities</li><li>Provide direction and support to administrative staff</li><li>Assign responsibilities and ensure completion of tasks</li><li>Assist with training and performance monitoring</li><li>Support internal teams with document handling and administrative tasks</li><li>Assist with time-sensitive projects, including seasonal workflow support</li></ul><div></div><div>Ideal background: </div><ul><li>Experience in office leadership, operations, or administrative management</li><li>Working knowledge of payroll and basic accounting processes</li><li>Exposure to HR coordination and employee support functions</li><li>Comfortable working with external vendors, including IT providers</li><li>Strong organizational and time management skills</li><li>Ability to juggle multiple priorities without sacrificing accuracy</li><li>Natural problem solver with a hands-on approach</li></ul><div>Benefits: </div><ul><li>401(k) plan with employer contribution</li><li>Comprehensive medical, dental, and vision coverage</li><li>Health savings account options</li><li>Life insurance coverage</li><li>Paid time off</li></ul><h3></h3><div>Why this opportunity:</div><ul><li>Central role with influence across the organization</li><li>Stable company environment with a strong team</li><li>Opportunity to take ownership of key operational functions</li><li>Collaborative, team-oriented workplace</li></ul>Reach out for more details or apply for a confidential discussion.<div>The Grenzy recruiting group is a local recruiting firm that specializes in the full-time, direct-hire placement of accounting professionals.</div><div><a href="http://www.grenzyrecruiting.com/" rel="nofollow">www.grenzyrecruiting.com</a></div>

The Grenzy Recruiting Group, LLC

Office manager

Accounting Policies

Administrative Management

Administrative Skills

Credit and Collections

Cross-Functional

Employee Benefits

Financial Administration

Financial Management

Financial Reporting

Office Management

Onboarding

Organizational Skills

Payroll Accounting

Payroll Administration

Performance Analysis

Plan Meetings

Process Management

Reconciliation

Record Keeping

Staff Requirements

Supplier Relationship Management (SRM)

Support Documentation

Team Player

Technical Leadership

Technical Support

Time Management

Vendor/Supplier Relations

Top Echelon

OTHER

FEED

Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Job Summary: The Hotel Sales & Catering Manager is responsible for driving group, meeting, and event business while building strong relationships with clients and delivering exceptional service from initial inquiry through event execution.

Compensation Amount: 55,000.00 USD Annual Job Summary: The Hotel Sales & Catering Manager is responsible for driving group, meeting, and event business while building strong relationships with clients and delivering exceptional service from initial inquiry through event execution. This role plays a key part in maximizing hotel revenue while ensuring memorable guest experiences. Job Description: ESSENTIAL FUNCTIONS <ul><li>Respond to inquiries, prepare proposals, and negotiate contracts.</li><li>Coordinate event details with clients and hotel departments, ensuring seamless execution of events and post-event follow up.</li><li>Solicits new business from assigned accounts and leads sent through internal referral mechanisms.</li><li>Manage account service through quality checks and other follow-up.</li><li>Respond to in a timely manner to client inquiries and feedback. Identify and resolve client concerns.</li><li>Create contracts, BEOS, agendas, updating and distributing as needed, as well as additional administrative functions. </li><li>Answer phones and field questions from potential clients. Send appropriate information to them in a timely manner.</li><li>Coordinate hotel staff to accomplish the work required to prepare for or facilitate function.</li><li>Maintain complete and up-to-date information in Sales Systems.</li><li>Understands the overall market (i.e. competitors' strengths and weaknesses, economic trends, supply and demand etc.) in order to sell effectively against the competition.</li><li>Conducts site inspections for customer accounts when appropriate.</li><li>Serve as a liaison with organizations, and other national and local business organizations; attending appropriate networking events sponsored by these organizations to prospect for new business.</li><li>Proficient in understanding all attributes of the guest suites and configurations, meeting room sets and capabilities.</li></ul>SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE <ul><li>High School Diploma or GED required. Bachelor's or Business Degree preferred.</li><li>Computer proficiency with the ability to utilize MS Word, Excel, and Outlook.</li><li>Demonstrated talent for interacting with a wide variety of people.</li><li>Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.</li><li>Strong customer service abilities; actively looks for ways to assist customers and coworkers.</li><li>Ability to travel and work weekends when required.</li></ul>PHYSICAL AND MENTAL REQUIREMENTS <ul><li>Ability to sit at a desk in front of a computer for the entire work day. </li><li>Ability to stand and/or walk for an entire work day.</li><li>Reading and writing work-related documents in English.</li><li>Constantly communicates and receives verbal communication with other employees.</li><li>Lifting, carrying, and pushing up to 15 lbs. occasionally, up to 30 lbs. seldom.</li><li>Occasionally stoop, kneel, or crouch. </li><li>Use hands and arms to reach for, grasp, and manipulate objects. </li><li>Frequent local and national travel required. </li></ul>EQUIPMENT USED <ul><li>Typical office equipment (computer, phone system, fax, copiers, scanners, among others).</li></ul> Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Guest Services

Hotel Sales & Catering Manager - Doubletree Naples

BeOS Operating System

Catering Services

Contract Creation

Contract Negotiation

Copying Machines

Customer Relations

Customer Service Evaluation

Customer Service Management

Document Scanners

Event Management

Fax Machines

Government

Healthcare

High School Diploma

Hospitality Revenue

Information Technology & Information Systems

Microsoft Excel

Microsoft Outlook

Microsoft Word

Networking Events

Office Equipment

Presentation/Verbal Skills

Proposal Writing

Recreation

Restaurant

Retail

Revenue Growth

Service Delivery

Telephone Skills

Willing to Travel

Broadbean

We empower our customers to look and feel their best by providing cutting edge services, accessible pricing, and an extensively trained staff of experts that deeply care. Staff and clients alike, we believe every person walking through our doors should be treated with the utmost respect, compassion and attentiveness.

FACE FOUNDRIÉ is an all-inclusive focused facial bar. We empower our customers to look and feel their best by providing cutting edge services, accessible pricing, and an extensively trained staff of experts that deeply care. Our goal is to provide efficient and effective services for all things face: facials, lashes, brows and skincare. We pride ourselves in offering an impeccable service experience and strive for 100% customer satisfaction! We aim to be affordable, approachable and accessible to all.Staff and clients alike, we believe every person walking through our doors should be treated with the utmost respect, compassion and attentiveness. The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette and product and service recommendations. We are asking that only mission-aligned, motivated, hard working and positive people apply!As a FACE FOUNDRIÉ Front Bar Associate you will…<ul><li>Provide “red carpet” level customer service at all times to every guest, maintaining standards of FACE FOUNDRIÉ</li><li>Meet or exceed sales goals set by the Salon Manager.</li><li>Explain, recommend, and sell FACE FOUNDRIÉ products.</li><li>Give service recommendations and rebook clients. </li><li>Follow all safety, sanitation and hygienic procedures before, during and after services; ensuring State Board compliance at all times.</li><li>Create and maintain a partnership with all FACE FOUNDRIÉ personnel to promote teamwork and a high level of customer service.</li><li>Ensure store standards are adhered to at all times.</li><li>Work with the Salon Manager to notify when inventory and supplies are low.</li><li>Assist in all in-store operational processes.</li><li>Accurately follow all company time keeping procedures.</li><li>Attend mandatory training and team meetings.</li><li>Responsible for keeping the store clean and fully stocked at all times.</li></ul> Experience we are looking for…<ul><li>Guest Service Experience (1 year)</li><li>Sales and Marketing Experience</li><li>Salon Experience Preferred</li><li>Current Esthetic Students Preferred</li><li>Strong Interpersonal Communication Skills.</li><li>Self-Driven and Motivated to Succeed with a Demonstrated Ability to Work Independently and Thrive as Part of a Team.</li></ul>Benefits:<ul><li>Paid Training</li><li>401K after 90 days of employment</li><li>Client Referral Program</li><li>Base Pay + Commission</li><li>Free Service Monthly</li><li>Friends & Family Discount Policy (10% off)</li><li>40% Product Discount + 60% Service Discount</li><li>Opportunities for Advancement</li></ul>Location: Naples Job Types: Part-time, Full-time Availability: Nights and Weekends Required. (Sunday-Tuesday) Education: High school or equivalent (Required)

FACE FOUNDRIÉ

Front Bar Receptionist

Alliance/Partner Management

Communication Skills

Customer Satisfaction

Exceeded Sales Goal

Facials

Interpersonal Skills

Operations Processes

Pricing

JobScore

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Administration Jobs in Immokalee, FL

Guest Service Manager General Hotels Corporation

Office manager The Grenzy Recruiting Group, LLC

Hotel Sales & Catering Manager - Doubletree Naples Guest Services

Front Bar Receptionist FACE FOUNDRIÉ

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