FULL_TIME

FEED

UNKNOWN

Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).

Audi NorthlakeLocation: 10831 Northlake Auto Plaza Blvd., Charlotte, North Carolina 28269  Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.Supervisory Responsibilities:  This job has no direct supervisory responsibilities.Essential Duties and Responsibilitiesinclude the following:<ul><li>Performs opening and closing Guest Services procedures.</li><li>Answers incoming phone calls in a courteous, prompt, and professional manager.</li><li>Directs phone calls to the appropriate person</li><li>Takes accurate messages.</li><li>Directs customers to the appropriate person or department.</li><li>Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.</li><li>Tracks and filters all incoming calls and takes messages.</li><li>Communicates effectively with Guest Services Manager and Greeters.</li><li>Reconciles/updates data entry with dealership software.</li><li>Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).</li><li>Walks around the showroom hourly to offer refreshments to guests.</li><li>Provides a warm, positive and happy environment for Guests, their children and fellow teammates.</li><li>Helps maintain a clean and comfortable environment (monitor facility)</li><li>Provides new hire Customer Management training when requested</li><li>Maintains CSI at or above Company standards</li><li>Maintains an organized, clean and safe work area</li><li>Participates in required training</li><li>Records all hours worked accurately in company timekeeping system     </li><li>Follows Safeguards rules and regulations.</li><li>Demonstrates the Company’s Core Values</li><li>Complies with Company policies and procedures</li><li>Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.</li><li>Other duties as assigned</li></ul>Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.Desired Education:   High School DiplomaDesired Work Experience:   up to 3 yearsEducation/Experience:Previous customer service experience desired.  Excellent interpersonal, communication, and organizational skills are required.Certificates and Licenses:o   Valid Driver’s LicenseComputer Skills:Intermediate skills in Microsoft Office Products.  Ability to learn Dealership Management System and web based applications utilized in operations.Communication Skills:Ability to understand and follow instructions. Ability to communicate effectively with customers and companypersonnel.Attendance Expectations:The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.Physical Demands:While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.Environment Demands:Duties are performed primarily in the showroom or outdoor sales lot.  Heavy phone work. Work includes frequent clerical and administrative responsibilities and interaction with customers and employees.  Due to the nature of this position, employee may be exposed to various work environments.Verbal and Writing Ability:Ability to read and comprehend instructions, correspondence, and memos. Math Ability:Ability to add, subtract, multiply and divide.Reasoning Ability:Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core Values:To perform the job successfully, an individual should demonstrate the following Core Values:Servant LeadershipServant Leaders consciously put the needs of others before their own, because to serve people is to value them.Teamwork through Trust & RespectDiversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.IntegrityBeing honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.Commitment to Customer EnthusiasmEvery day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.Passion for WinningHendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.Accountability at All LevelsTaking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.Commitment to Continuous ImprovementEvery day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company.Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" rel="nofollow noopener noreferrer" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</a>.

Hendrick Automotive Group Corporate

Guest Services Representative

Administrative Skills

Communication Skills

Continuous Improvement

Customer Experience

Customer Relations

Customer Support/Service

Customer Training

Data Entry

Driver's License

Environmental Monitoring

High School Diploma

Hospitality and Tourism

Internet Application

Interpersonal Skills

Legal

Mathematics

Medical Conditions

Metrics

Microsoft Office

Microsoft Product Family

Organizational Skills

Performance Metrics

Physical Demands

Presentation/Verbal Skills

Reconciliation

Regulations

Reporting Skills

Revenue/Sales Reporting

Safety/Work Safety

Sales Administration

Servant leadership

Telephone Skills

Time Management Software

Writing Skills

ADAPTED_NOW

As a leading affordable housing management company, we prefer the following experience in addition to the Essential Duties and Responsibilities outlined below for our affordable assets : Minimum of 2 years' experience with affordable housing programs, including but not limited to : LIHTC, HUD (Project Based Section 8, Section 236, PRAC, 811 PRA, USDA - Rural Development (515), HCD, HOME Funds and Bonds) . Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

YEAR

Location Name: Laurel PointeCOMPANY OVERVIEWAsset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.    Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.  COMMUNITY MANAGERThe Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns. As a leading affordable housing management company, we prefer the following experience in addition to the Essential Duties and Responsibilities outlined below for our affordable assets :<ul><li>Minimum of 2 years' experience with affordable housing programs, including but not limited to : LIHTC, HUD (Project Based Section 8, Section 236, PRAC, 811 PRA, USDA - Rural Development (515), HCD, HOME Funds and Bonds) </li><li>Affordable Housing Accreditation (HCCP, HCP-E, COS, BOS, TCS, CPO) or other applicable designations in affordable programs is preferred but not required.</li></ul>Essential Duties & Responsibilities<ul><li>Personnel Management</li><li>Regular/daily onsite attendance is required</li><li>Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff</li><li>Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>Complete weekly/daily office & maintenance staff schedules and assignments</li><li>Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>Promote harmony and quality job performance of staff through support and effective leadership</li><li>Ensure staff compliance and consistency with Company policies and procedures</li><li>Financial Management </li><li>Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments</li><li>Develop yearly operating budgets/forecasts</li><li>Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>Strategic Leasing Management</li><li>Develop yearly marketing plan and utilize marketing strategies & systems</li><li>Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>Deal with resident complaints, concerns, and requests to ensure resident satisfaction </li><li>Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)  </li><li>Effectively show, lease, and move in prospective residents</li><li>Administrative & Maintenance Management</li><li>Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis</li><li>Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)</li></ul> Education/Experience<ul><li>High School Diploma or Equivalent; Bachelor’s degree preferred or four year’s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> Physical Requirements<ul><li>While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. </li><li>The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</li></ul> License/Equipment<ul><li>Must have reliable transportation due to the emergency on-call requirement.</li></ul> At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. Salary Range: $49000 per year to $52000 per year This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

Asset Living

Affordable Housing Community Manager

ARM (Advanced RISC Machine)

Administrative Management

Affordable Housing

Benchmarking

Billing

Bond Market

Budget Management

CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing)

Coaching

Construction

Corporate Policies

Cost Control

Customer Service Management

Diversity

Documentation

Financial Administration

Financial Management

Financial Reporting

Forecasting

Home Inspections

Leadership

Lift/Move 25 Pounds

Low-Income Housing Tax Credit (LIHTC)

Maintain Compliance

Maintenance Services

Marketing Plan

Newsletter

OSHA

On Call

People Management

Pricing

Property Maintenance

Property Management

Property Rentals

Real Estate

Rentals

Resident Retention

Residential Construction

Retention Programs

Risk Management

Rural Development

Safety Process

Staff Training

Student Housing

Time Management

Trend Analysis

United States Department of Agriculture (USDA)

pandologic_px

HOUR

As a key member of the company team, you will handle a diverse range of tasks designed to keep operations running at peak performance: Manage office supplies, coordinate shipping logistics, and maintain both physical and digital filing systems. In this role, you will be the "glue" that holds our team together, providing administrative support while acting as a primary point of contact for the local staff, global offices, and external partners.

Office Manager - Concord, NC - 48-50k Schedule: Monday ??? Friday, 07:00???3:30 (40 hours/week) Overtime and schedule flexibility available The Role  PrideStaff is recruiting for an Office Manager with high-energy to ensure the smooth and efficient operation of an office. In this role, you will be the "glue" that holds our team together, providing administrative support while acting as a primary point of contact for the local staff, global offices, and external partners. If you are a disciplined self-starter who thrives in a busy, customer-focused environment, we want to hear from you. What You Will Do As a key member of the company team, you will handle a diverse range of tasks designed to keep operations running at peak performance:<ul><li>Manage office supplies, coordinate shipping logistics, and maintain both physical and digital filing systems.</li><li>Assist with basic accounting tasks including invoice processing, expense tracking, and budget management.</li><li>Utilize accounting software to generate P&L statements, job costing reports, and purchase orders for management.</li><li>Manage phone calls and emails, greet visitors, and facilitate professional correspondence between internal teams and external contractors.</li><li>Provide general administrative assistance including data entry, report generation, and document preparation to support the executive team.</li><li>Work directly with colleagues in a "team player" capacity, managing the office and coordinating employee events such as birthday celebrations and other team building activities. </li></ul> What You Will Bring <ul><li>5+ years of administration experience in a busy, fast-paced department or a manufacturing/production environment.</li><li>Advanced skills in the Microsoft Office Suite (Word, Excel, Outlook) and familiarity with accounting software.</li><li>Exceptional written and verbal English skills, with the ability to engage professionally with a wide range of stakeholders.</li><li>A disciplined approach to time management, the ability to meet tight deadlines, and the resourcefulness to work without close supervision.</li></ul> #adminjobs #charlottejobs #concordNC #officemanager

We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.

PrideStaff

Office Adminstrator Manager

Accounting

Accounting Software

English Language

Event Management

Executive Assistant Skills 

Expense Tracking

Logistics

Manufacturing

Microsoft Excel

Microsoft Outlook

Microsoft Word

Office Management

Operations Management

Production Systems

Profit & Loss Statements

Purchase Orders

Reimbursement

Support Documentation

Team Building

Team Player

cb_wl_jobs_master

OTHER

Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. Handles guests and hosts requests, refunds, loans, pickups, voids, and check approvals promptly, and professionally.

Overview:
To gain the skills, knowledge, and expertise to be considered a successful Guest Service Manager. To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution and maintenance of Lowes Foods’ Guest Service Standards and Policies. Supervise and perform all functions related to sales related assets. Assume the duties of the Department Manager in their absence.

Responsibilities:
1. Maintenance of Guest Service Standardsa. Ensures that the front porch standards detailed in the No Noticeable Wait policy are met at all times.b. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides.c. Trains cashiers to call additional hosts to the front porch as dictated by guest needs and established daily call-up list.d. Handles guests and hosts requests, refunds, loans, pickups, voids, and check approvals promptly, and professionally.e. Ensures front porch is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts.f. Acts as a positive role model for all front and hosts in speech, manner, dress, hygiene, and integrity.g. Ensures all unused check lanes are blocked off when not in use.h. Monitors and enforces all other front porch policies related to Asset Protection and Shrink Control.2. 2. Training and Development of Front porch Hostsa. Provides training and direction to hosts not meeting the front porch standards.b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards.c. Provides constant on-the-job feedback to front porch hosts about performance to maintain front porch service level.3. 3. Sales, Cash and Invoice Accountinga. Prepare weekly cash report and accompanying documentation.b. Maintain sales related information.c. Process invoices and transfers as assigned.d. Process beer/wine payments.4. 4. Cash Related Activitiesa. Prepare bank deposits according to policy.b. Handle payroll check approval/cashing according to company policy.c. Ensure that an accurate daily cash count is completed.d. Process guest needs such as money orders, stamps, lottery tickets, etc.e. Process returned checks according to policy.5. 5. Cash Office Securitya. Ensure the security of the cash office and store funds.b. Maintain accountability standards of cashier tills.c. Maintain supplies needed for front porch and cash office.6. 6. Cashier/Guest Service Clerk Performance Reportsa. Monitor and analyze the Operator Activity Report.b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.7. Perform all other duties as assigned by management.

Qualifications:
1. Friendly, outgoing personality.2. Ability to work well with others.3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.4. Ability to read and understand information and direction.5. Knowledge of front porch operations.6. Ability to supervise people including training and development.7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.8. Effective communication and guest service skills.9. Must be at least 18 years old.10. Ability to stand for extended periods of time.11. Demonstrate successful use of math skills.12. Ability to work well with computers.#Boost

Lowes Foods

Assistant Guest Service Mgr FT

Analysis Skills

Check Processing

Loans

Loss Prevention

Multitasking

Performance Analysis

Retail Management

Returns Processing

Sales

Training/Teaching

[AW]-iCims

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Administration Jobs in Salisbury, NC

Guest Services Representative Hendrick Automotive Group Corporate

Affordable Housing Community Manager Asset Living

Office Adminstrator Manager PrideStaff

Assistant Guest Service Mgr FT Lowes Foods

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