Work independently while also able to work cooperatively with others; Plan, organize, prioritize, delegate and review work in order to meet schedules; Good listening, diplomacy, and analytical skills; Effectively communicate with others verbally and in writing, including by phone, e-mail, or in person; Ability to navigate difficult conversations or conversations with upset people while keeping rapport; Exercise good judgment, demonstrate initiative, and make good decisions; Excellent interpersonal skills, and creative problem solving; Computer competency in word processing, and spreadsheet applications; Apply District rules and policies, work with confidential information and maintain confidentiality; and. Performs various routine clerical duties including greeting the public, answering phones, taking and transmitting messages, scanning documents, ordering supplies; making photocopies, faxing documents, collating documents and information, and sorting and delivering mail.