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Assistant Manager - Retail

Prioritizes training, coaching and development of oneself and others by infusing learning into day-to-day leading; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Hires and builds strong teams by partnering closely with the Store Manager to create targeted hiring strategies to actively recruit within the community and ensure the team reflect the communities that it serves.

KBSkills

ACTIVE

<p style="text-align:left">At <b>DICK’S Sporting Goods</b>, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.</p><p style="text-align:left">If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!</p><p/><p><b>OVERVIEW:</b></p><p/><p><b>Job Duties and Responsibilities</b></p><ul><li><p>Partners with Store Manager on long-range management of the store workforce. Oversees payroll to meet budget which includes effectively scheduling teammates based on athlete traffic and analyzing sales through reports and reacting accordingly. </p></li><li><p>Hires and builds strong teams by partnering closely with the Store Manager to create targeted hiring strategies to actively recruit within the community and ensure the team reflect the communities that it serves.</p></li><li><p>Leads with coaching and development when handling teammate discipline, appraisals, and performance matters and making recommendations with respect to the termination and advancement of teammates.</p></li><li><p>Plans, organizes, and controls for 90 days out with the guidance of the Store Manager. Creates a hassle-free shopping experience by identifying opportunities in the store and validating key in-store programs and processes (e.g., BOPIS, ship-from-store, etc.)</p></li><li><p>Directly manages team in assigned department(s) and has a dotted line responsibility for managing teammates in other areas of the store when serving as Head Coach. Ensures their department(s) meet all merchandising standards including, but not limited to: merchandise exposure, visual, pricing, signage, etc.</p></li><li><p>Holds teammates accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies. </p></li><li><p>Ensures compliance with all company operational processes including but not limited to: firearm compliance (where applicable), cash handling procedures, and safety requirements as well as conducting Loss Prevention audits as required. Ensures teammates are practicing safety and security processes while executing Loss Prevention programs and best practices (may serve as store "Shrink Coach").</p></li><li><p>Prioritizes training, coaching and development of oneself and others by infusing learning into day-to-day leading; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Responsible for making recommendations with respect to the termination and advancement of teammates.</p></li><li><p>Maintains a people-first culture by consistently connecting with teammates and building mutual trust and respect. Transparently communicates and finds creative ways to build a high-energy and engaging environment for all teammates.</p></li><li><p>Creates an inclusive store environment where everyone (teammates & athletes) feels safe, welcome, and encouraged to bring their best self to work. Creates and supports opportunities for teammates to give back to their community.</p></li></ul><div></div><p/><p><b>QUALIFICATIONS:</b></p><p/><p/><ul><li><p>High School Diploma or Equivalent</p></li><li><p>1-3 years experience</p></li><li><p>1-3 of retail management experience <i>(or customer-focused experience)</i></p></li><li><p>#DSGT2</p></li><li><p>#LI-NR1</p></li></ul><p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:inherit"/>

At DICK'S Sporting Goods, we ensure ultimate customer satisfaction by employing an exceptional team of associates, who truly "live" our brand. Our associates demonstrate a combination of drive, skill, commitment and passion for our business that is shared with the athletes and enthusiasts we serve. These experts draw on their personal experience and passion for sports to guide, inform and inspire every customer, helping to make DICK'S Sporting Goods the top destination for dedicated athletes in every activity, for every season.<br/><br/>
Founded in 1948, DICK'S Sporting Goods, Inc. is an authentic full-line retailer offering a broad assortment of brand name sporting goods equipment, apparel and footwear, in a specialty store environment. For more than 50 years, we've been catering to the needs of the True Athlete and offering rewarding career opportunities for associates who are driven, skilled, committed and passionate.
<br/><br/>
Join the most passionate and driven team in sports &ndash; DICK'S Sporting Goods.

DICK'S Sporting Goods

Assistant Store Manager

Auditing

Best Practices

Budgeting

Cash Applications

Coaching

Consumer Branding

Corporate Compliance

Corporate Policies

Customer Relations

Customer Support/Service

Establish Priorities

Firearms Experience

Loss Prevention

Maintain Compliance

Merchandising

Operations Guidelines

Operations Processes

Pricing

Recruiting Strategy

Retail Management

Revenue/Sales Reporting

Safety Process

Safety Training

Sales Analysis

Schedule Development

Sports

Strategic Planning

Team Lead/Manager

Workforce Management

Appcast Exclusive 1

Retail Sales Manager

Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events. Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience.

<p style="text-align:left">At <b>DICK’S Sporting Goods</b>, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.</p><p style="text-align:left">If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!</p><p/><p><b>OVERVIEW:</b></p><p/><div><p><b>OVERVIEW:</b></p></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p/><p>The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves.</p><ul><li><p>Supports building and hiring a strong team by observing in-store interviews and department tours.</p></li><li><p>Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.</p></li><li><p>Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.</p></li><li><p>Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level.</p></li><li><p>Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.</p></li><li><p>Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable.</p></li><li><p>Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates.</p></li><li><p>Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.).</p></li><li><p>Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience.</p></li><li><p>Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect.</p></li><li><p>Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.</p></li><li><p>Takes an all-hands-on-deck approach to support the team across the store.</p></li><li><p>Performs other tasks as assigned by management.</p></li></ul><p/><p><b>LEADERSHIP TRAITS:</b></p><p/><p>Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:</p><ul><li><p>Ensures Accountability</p></li><li><p>Customer-Focus</p></li><li><p>Collaborative</p></li><li><p>Instills Trust</p></li><li><p>Decision-Quality/Decision-Making Abilities</p></li><li><p>Action-Oriented</p></li><li><p>Engagement Driver</p></li><li><p>Talent Developer</p></li><li><p>Effective Team Building Skills</p></li><li><p>Plans & Aligns</p></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p/><p><b>QUALIFICATIONS:</b></p><p/><p/><ul><li><p>Flexible availability - including nights, weekend, and holidays.</p></li><li><p>Prior retail sales experience (or customer-focused experience) preferred.</p></li><li><p>Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).</p></li><li><p>Ability to work extended periods of time (up to 4 hours) standing or walking.</p></li><li><p>Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.</p></li><li><p>Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).</p></li><li><p>#DSGT1</p></li></ul><p style="text-align:inherit"/><p style="text-align:inherit"/><p style="text-align:inherit"/>

10176 - Retail Sales Lead Apparel

Leadership

Lift/Move 35 Pounds

Policy Development

Procedure Development

Retail Sales

Sales

Scorecarding

Service Delivery

Standard Operating Procedures (SOP)

Team Player

Training/Teaching

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