Requirements Assistant Director for Academic Year Assignments - Residential Operations - Georgetown University Job Overview This Assistant Director for Academic Year Assignments has responsibilities that include but are not limited to: Academic Year Housing Assignments Oversee all new student housing assignments - from application development, to external communication, and assignments processes Support the Housing Selection process during the pre-selection and development stages, including the planning of the annual housing fair event(s) Administer the manual summer assignments process of students to on-campus residential spaces Provide leadership in new housing initiatives as University owned housing capacity increases in the next several years Compliance Management Oversee housing compliance applications, managing Senior Eligibility, Junior Swap, and Residency Exemption to ensure campus occupancy numbers maintain revenue requirements Uphold housing policies and enforce contractual agreements, in accordance with University policies to promote safe and formative living environments; and make appropriate referrals to Residential Education staff for consultation and mediation, when necessary Conduct reconciliation of semesterly room changes and deposit refunds Process paperwork and follow protocol for inactive students withdrawing from campus housing Data Archive Management Produce Proof of Residency documentation for students and third-parties Support OADS in the dissemination of multiple Census Surveys each month Assist Investigators with back-ground check information Maintain all digital housing records and generate reports to share with campus stakeholders Supervision Directly supervise one full-time Coordinator for Transitions and two graduate assistants; and indirectly supervise two other coordinators in Director’s absence and ten student staff. Requirements and Qualifications Bachelor’s degree - preference for Master’s degree 1 to 2 years of sales or administrative experience - preferably in university housing, or event planning Computer literacy with specific experience with word processing and spreadsheet software Experience with desktop publishing Good analytical, problem solving and organizational skills Customer service orientation and strong communication skills, as well as ability to function as a member of a collaborative team Ability to work with limited supervision and to prioritize and organize many tasks Availability to respond to customers during non-office hours and after hours accessibility via University cell phone Availability to work during the department shade-out days, which include Fall move-in/out and Spring move-in/out Preferred qualifications Experience working with StarRez Management software Accounting experience Current Georgetown Employees: If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password.