Ability to apply proper technique when using all icings, including Swiss Buttercream, American Buttercream, Ganache, Cream Cheese Icing, Whipped Cream, Chantilly, German Chocolate Icing, Fudge Icing, and all varieties of Meringue. Provide excellent customer service, addressing customers' needs in a timely and effective manner, model suggestive selling techniques, answer phones and pages promptly and courteously.