Responsibilities include but are not limited to:Manage day-to-day EDI operations, ensuring effective, timely, and trauma-informed service delivery; Supervise, train, and support Housing Navigators and interns, including onboarding, coaching, performance management, and coverage planning; Provide direct assistance to housing court litigants as needed, including support navigating court processes, accessing rental assistance and public benefits, and understanding tenant rights; Design, implement, and refine site-level interventions related to eviction prevention, housing stability, and civil legal resources in response to emerging tenant and court needs; Develop, maintain, and troubleshoot intake, referral, case management, and data-tracking systems to ensure timely communication and updates to the court; Serve as a liaison among tenants, judges, court attorneys, clerks, and court administration to help resolve issues related to nonpayment of rent, repairs, and other eviction risks; Build and steward collaborative relationships with local partners, including city and county agencies, legal services providers, housing agencies, social service organizations, and community-based groups; Coordinate with partners to facilitate referrals, inspections, documentation, workshops, and outreach related to housing, benefits, repairs, and tenant rights; Review and monitor housing court stipulations and agreements to support compliance and identify issues requiring escalation to EDI leadership or partners; Ensure accurate and timely documentation of client services, outcomes, and program activities in centralized databases; Oversee monthly data submissions and support grant reporting by providing operational updates, metrics, and narratives as requested; Oversee office operations at assigned court sites, including facilities, signage, supplies, and technology needs; Represent EDI at meetings, trainings, and local forums as delegated by the Project Director; and. Bachelor’s degree and 2-3 years of relevant experience or Master's degree and 1-2 years of relevant experience (related to housing court, tenant rights, public benefits navigation or human services) or 5-6 years relevant professional or lived experience; 1-2 years of prior supervisory experience required; Must be a skilled communicator (both oral and written), able to work in multi-disciplinary setting and maintain strong relationships with multiple agencies and organizations, both onsite and in the community; The candidate should have strong leadership and management skills and possess the ability to multi-task; Knowledge of landlord/tenant court preferred; Language other than English skills highly desirable; Strong strategic thinker with the ability to balance immediate operational needs with long-term planning; Highly organized, detail-oriented, flexible, and innovative, with sound judgment, tact, and diplomacy; and .