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Call Center Manager Jobs in Massachusetts

Senior Manager, Contact Center

Potpourri Group

Littleton, MA

Demonstrated ability in planning and organizing, strategic thinking, coaching and supervision, prioritizing budgeting, problem solving, data analysis, oral and written presentations, decision making, enforcement of policies. The Senior Manager instills the notion within all employees at all levels that the business primary goal is to provide the highest quality service possible to all of our customers.

3 days ago
Call Center Representative (Banking)

Atlantic Group

Peabody, MA

The Banking Call Center Representative is responsible for handling inbound and outbound customer calls, assisting clients with banking transactions, resolving inquiries, and providing information about products and services. This role requires excellent communication skills, attention to detail, and a commitment to delivering top-notch customer service.

3 days ago
Healthcare Call Center Representative

ProPivotal

$18.75 HOUR

Quincy, MA

The Healthcare Call Center Representative assists healthcare providers—including doctors, hospitals, and pharmacies—with prescription approvals for insured patients. The role starts with processing inbound faxes to verify prescription information and progresses to handling provider inquiries via phone in a call center environment.

2 days ago
Healthcare Call Center Representative

ProPivotal

$18.75 HOUR

Rockland, MA

The Healthcare Call Center Representative assists healthcare providers—including doctors, hospitals, and pharmacies—with prescription approvals for insured patients. The role starts with processing inbound faxes to verify prescription information and progresses to handling provider inquiries via phone in a call center environment.

2 days ago
Healthcare Call Center Representative

ProPivotal

$18.75 HOUR

Hingham, MA

The Healthcare Call Center Representative assists healthcare providers—including doctors, hospitals, and pharmacies—with prescription approvals for insured patients. The role starts with processing inbound faxes to verify prescription information and progresses to handling provider inquiries via phone in a call center environment.

2 days ago
Healthcare Call Center Representative

ProPivotal

$18.75 HOUR

Braintree, MA

The Healthcare Call Center Representative assists healthcare providers—including doctors, hospitals, and pharmacies—with prescription approvals for insured patients. The role starts with processing inbound faxes to verify prescription information and progresses to handling provider inquiries via phone in a call center environment.

2 days ago
Call Center Associate - $18.75/hr + paid training

ProPivotal

$18.75 HOUR

Braintree, MA

The Healthcare Call Center Representative assists healthcare providers—including doctors, hospitals, and pharmacies—with prescription approvals for insured patients. The role starts with processing inbound faxes to verify prescription information and progresses to handling provider inquiries via phone in a call center environment.

2 days ago
Healthcare Contact Service Support

ProPivotal

$18.75 HOUR

Braintree, MA

The Healthcare Call Center Representative assists healthcare providers—including doctors, hospitals, and pharmacies—with prescription approvals for insured patients. The role starts with processing inbound faxes to verify prescription information and progresses to handling provider inquiries via phone in a call center environment.

2 days ago
Pharmacy Call Support Agent

ProPivotal

$18.75 HOUR

Braintree, MA

The Healthcare Call Center Representative assists healthcare providers—including doctors, hospitals, and pharmacies—with prescription approvals for insured patients. The role starts with processing inbound faxes to verify prescription information and progresses to handling provider inquiries via phone in a call center environment.

2 days ago
Sales Leader in Boston! $125,000 +

ProPivotal

Boston, MA

Market Opportunity: We are excited to hire a sales leader to bring our current services to additional clients, focusing on areas of strength, namely high-volume staffing in the areas of non-regulated healthcare nursing, contact center, early career, administrative, and direct care. While you collaborate closely with our service team, your primary focus will be cultivating prospects into devoted clients, while our account management team handles the ongoing excellent service.

5 days ago
Center Manager

Element Care

Beverly, MA

Works with health care providers outside of the center to coordinate interdisciplinary approach to providing continuity of care, including utilization management. JOB SPECIFICATIONS: Bachelors degree required, Masters degree preferred in social work, nursing, health care administration or a related field.

5 days ago
Office Manager

Element Care

Lynn, MA

Under the direction of department management, coordinates a variety of multiple ongoing projects, such as negotiating work space, procuring data and/or telecommunications equipment, furniture, and supplies. ESSENTIAL RESPONSIBILITIES: Uses a variety of software packages to draft routine and non-routine correspondence for managers review.

4 days ago
Administrative Office Manager

Element Care

Lynn, MA

Under the direction of department management, coordinates a variety of multiple ongoing projects, such as negotiating work space, procuring data and/or telecommunications equipment, furniture, and supplies. ESSENTIAL RESPONSIBILITIES: Uses a variety of software packages to draft routine and non-routine correspondence for managers review.

4 days ago
Business Office Manager

Element Care

Lynn, MA

Under the direction of department management, coordinates a variety of multiple ongoing projects, such as negotiating work space, procuring data and/or telecommunications equipment, furniture, and supplies. ESSENTIAL RESPONSIBILITIES: Uses a variety of software packages to draft routine and non-routine correspondence for managers review.

4 days ago
Front Office Manager

Element Care

Lynn, MA

Under the direction of department management, coordinates a variety of multiple ongoing projects, such as negotiating work space, procuring data and/or telecommunications equipment, furniture, and supplies. ESSENTIAL RESPONSIBILITIES: Uses a variety of software packages to draft routine and non-routine correspondence for managers review.

4 days ago
Call Center Scheduling Coordinator

Company Confidential

$17 - $20 HOUR

Leominster, MA

Transportation Scheduling Coordinator: In our fast-paced call center, you'll work alongside team members to coordinate timely transportation arrangements through our network of contracted vendors. Handle high-volume outbound calls to transportation vendors for scheduling and coordination.

10 days ago
Call Center Representative/Member Advocate

Healthcare Financial, Inc.

$45000 - $47000 YEAR

Quincy, MA

4 days ago
Vision Center Manager

New England College of Optometry

Roslindale, MA

Our Optical Center is a fast-paced, retail-oriented business providing patients and customers with comprehensive, high-quality services ranging from frame and lens selection to fittings, to contact lenses, to edging in our on-site lab. We seek an experienced, licensed optician with a demonstrated history of success working in an optical center serving patients with diverse optical needs.

6 days ago