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From Birthdays, Surprise Trips and Corporate Travel - to Someone’s Very Own “Wedding of the Century” - the Gold Shield Concierge Team Stops at Nothing to Deliver Our Clients an Unforgettable Experience! As a Member of the Gold Shield Concierge Team, you will be Responsible for All Aspects of Land, Air and Sea Travel Reservations for Thousands of Influential Clients.

<div>Gold Shield Transportation, Inc. a Worldwide, Luxury Transportation Provider - is now Accepting Applications for the next Member of their Team! The Position of Travel Concierge Requires Dedicated, Disciplined and Skilled Team Members to set the Standard of Excellence for Gold Shield Clients Around the Globe. As a Member of the Gold Shield Concierge Team, you will be Responsible for All Aspects of Land, Air and Sea Travel Reservations for Thousands of Influential Clients. Our Customized Travel Experiences Provide the Special Touch for Any Moment. From Birthdays, Surprise Trips and Corporate Travel - to Someone’s Very Own “Wedding of the Century” - the Gold Shield Concierge Team Stops at Nothing to Deliver Our Clients an Unforgettable Experience!  Join the Gold Shield Transportation Team, Today!</div><div> </div><div><strong>Duties:</strong></div><ul><li>Answers Corporate Switchboard During Business Hours.</li><li>Books Reservations and Confirms Itineraries for Local and Worldwide Travel.</li><li>Maintains Relationships with 3rd-Party Affiliates.</li><li>Reviews and Confirms Daily/Weekly Schedules to Ensure Staff Coverage.</li><li>Adheres to a Strict Confidentiality Policy to Ensure the Safety of Clients and Staff.</li><li>Prepares Vehicles for Specialized, Boutique-Style Luxury Travel.</li><li>Will Focus on Extended Travel for Clients, Including Destination Pre-Arrival Planning.</li><li>Maintains a Professional Workspace.</li><li>Provides an Excellent Level of Customer Service to Staff and Clients.</li><li>Availability to Work Weekends and Some Holidays a Must.</li><li>A Valid Driver’s License is Required.</li><li>Must have a Clear Lifetime Federal Background Check.</li></ul>

Gold Shield Indy Worldwide Transportation

2nd Shift 4pm-12am Travel Concierge

Alliance/Partner Marketing

Background Investigation

Customer Support/Service

Driver's License

Safety/Work Safety

Willing to Travel

Betterteam

Core Spaces

Community Concierge

Diversity

Employee Assistance Plan

Establish Priorities

Estate Management

High School Diploma

Investment Management

Leadership

Leasing

Lift/Move 50 Pounds

Maintain Compliance

Manual Dexterity

Marketing

Microsoft Office

On Call

Outbound Marketing

Printers

Process Improvement

Property Rentals

Real Estate

Resident Retention

Risk

Sales Presentation

Social Media

Social Media Marketing

Student Housing

Time Management

Writing Skills

[AW]-iCims

HOUR

Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Previous experience within a Hilton hotel - Guest service agent.

<p>The Guest Service Agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out. </p><p><b>Summary of Responsibilities:</b></p><p><b> </b>As a Guest Service Agent, you will serve on the Front Office Team which collectively upholds the Hilton standards in providing an exceptional experience for our guests throughout their stay. Here are the key responsibilities you will be performing:</p><ul><li>Achieve positive outcomes from guest queries in a timely and efficient manner</li><li>Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required</li><li>Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments</li><li>Demonstrate a high level of customer service at all times</li><li>Attend appropriate training, when required, and assist with the Night Team's training and development efforts</li><li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>Comply with hotel security, fire regulations and all health and safety legislation</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>Follow company brand standards and conduct audits as required</li><li>Assist other departments, as necessary</li></ul><div><p><b>Additional essential requirements:</b></p><p>Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:</p><ul><li>Previous experience within a Hilton hotel - Guest service agent</li><li>Positive attitude and good communication skills</li><li>Commitment to delivering a high level of customer service</li><li>Excellent grooming standards</li><li>Calm, efficient, and organized with great attention to detail</li><li>Ability to multi-task while maintaining a positive attitude when working with a Guest</li><li>Professional manner with an emphasis on hospitality and guest service</li><li>Ability to work on your own and as part of a team</li><li>Competent level of IT proficiency</li></ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>Previous experience in cash handling</li><li>Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors</li><li>Conflict resolution experience</li><li/></ul></div>

RAINMAKER TEAM LLC

Hilton Garden Inn Georgetown Guest Services Agent Part Time

Auditing

Communication Skills

Conflict Resolution

Credit Cards

Detail Oriented

Entertainment and Media

Foreign Exchange (FX)

Hospitality and Tourism

Interpersonal Skills

Loan Structuring

Multitasking

Organizational Skills

Property Management

Regulations

Security Compliance

Team Player

Training/Teaching

Up-Selling

Gethired

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Hilton Garden Inn Georgetown Guest Services Agent Part Time RAINMAKER TEAM LLC

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