OFFSITE

FULL_TIME

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UNKNOWN

Account Manager

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.

Salary

ACTIVE

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Associate - Commercial Lines</b> </p></div><div><p><b>Work Mode: </b>Remote (Southeastern US Only)<b> | Location/Supporting: </b>Longwood, FL<b> | Book Focus: </b>General, Contractors, Construction <br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Team Support:</b> Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. </p></li></ul></div><div><ul><li><p><b>Office Support:</b> Assist with general office tasks and administration. </p></li></ul></div><div><ul><li><p><b>Policy Processing:</b> Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. </p></li></ul></div><div><ul><li><p><b>Task Management:</b> Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows. </p></li></ul></div><div><ul><li><p><b>Data Management:</b> Maintain accurate and up-to-date data in agency systems. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Ensure timely completion of tasks and activities. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Keep the account team informed of workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Provide proactive and responsive service. </p></li></ul></div><div><ul><li><p><b>Performance Monitoring:</b> Ensure productivity and quality standards are met. </p></li></ul></div><div><ul><li><p><b>Promote Culture:</b> Participate in team building and promote a positive work environment. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices. </p></li></ul></div><div><ul><li><p><b>Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Professional Development:</b> Enhance technical skills and industry knowledge. </p></li></ul></div><div><ul><li><p><b>Relationship Building:</b> Foster positive relationships with colleagues and leadership. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div></div><div><div><ul><li><p>2+ years of industry experience, OR 5+ years of related experience in customer service </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active licensing </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communications. multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><p> </p></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p><i>The expected pay range for this position is 50-60K annually, depending on experience, relevant skills, and geographic location.</i></p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Account Associate- Commercial Insurance (Remote)

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Jobvite Talemetry Organic Easy Apply

As Account Representative - State Farm Agent Team Member for Sheila Curtis - State Farm Agent, you are vital to our daily business operations and customers success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

HOUR

<p> As Account Representative - State Farm Agent Team Member for Sheila Curtis - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.</p><p> Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.</p><p><br/><strong>RESPONSIBILITIES:</strong></p><ul><li>Establish customer relationships and follow up with clients, as needed</li><li>Develop new service opportunities with both existing and new clients</li><li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification</li><li>Use a customer-focused, needs-based review process to educate clients about insurance options</li><li>Develop insurance quotes, makes sales presentations, and close sales</li><li>Develop ongoing networking relationships</li><li>Maintain a strong work ethic with a total commitment to success each and every day</li></ul><p><strong>BENEFITS:</strong></p><ul><li>Hourly pay $15 - $22 per hour based on experience</li><li>Monthly bonuses</li><li> Personal sick leave</li><li>Flex time</li><li>Paid vacation</li><li>Paid holidays</li><li> Valuable experience</li><li> Growth potential/Opportunity for advancement within my office</li></ul><p><strong>QUALIFICATIONS:</strong></p><ul><li>Prior insurance sales/customer service experience preferred</li><li>Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred</li><li>Customer service experience in a professional setting</li><li>Successful track record of meeting sales goals/quotas preferred</li><li> Ability to effectively relate to a customer</li><li><strong>Property & Casualty license (must be able to obtain prior to start date)</strong></li><li><strong>Life and Health license (must be able to obtain prior to start date)</strong></li></ul><div></div><div> If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.</div><div></div><div> This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.</div>

Sheila Curtis - State Farm Agency

Insurance Account Representative

Staffmyagency

Construction Project Manager

Who We Are:
<p style="margin: 0px;"><span style="font-size: 10pt;"><strong>Lennox (NYSE: LII)</strong> Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 10pt;"><strong><span class="TextRun SCXW167489960 BCX8" data-contrast="auto"><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW167489960 BCX8" data-ccp-parastyle="Normal (Web)">AES</span></span></strong><span class="TextRun SCXW167489960 BCX8" data-contrast="auto"><span class="NormalTextRun SCXW167489960 BCX8" data-ccp-parastyle="Normal (Web)"> a division of Lennox, was </span><span class="NormalTextRun SCXW167489960 BCX8" data-ccp-parastyle="Normal (Web)">established</span><span class="NormalTextRun SCXW167489960 BCX8" data-ccp-parastyle="Normal (Web)"> in 1988 and is one of the largest manufacturers of roof curbs and drop box diffuser systems in the nation.  </span><span class="NormalTextRun SCXW167489960 BCX8" data-ccp-parastyle="Normal (Web)">We have recently expanded our capabilities as a single source supplier by adding a Mechanical Services Division as well as becoming a Misc. Steel manufacturer.</span><span class="NormalTextRun SCXW167489960 BCX8" data-ccp-parastyle="Normal (Web)">  These new services will reduce construction costs and </span><span class="NormalTextRun SCXW167489960 BCX8" data-ccp-parastyle="Normal (Web)">eliminate</span><span class="NormalTextRun SCXW167489960 BCX8" data-ccp-parastyle="Normal (Web)"> coordination with multiple suppliers and subcontractors.  Our focus will be to enhance the services provided to our General Contractor network nationwide.  AES has 4 different fabrication facility locations nationwide to </span><span class="NormalTextRun SCXW167489960 BCX8" data-ccp-parastyle="Normal (Web)">assist</span><span class="NormalTextRun SCXW167489960 BCX8" data-ccp-parastyle="Normal (Web)"> our customers and reduce their freight cost and shipment lead times.</span></span><span class="EOP SCXW167489960 BCX8" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></span></p>

What Drives Success:
<p style="margin: 0px;"><span style="font-size: 10pt;"><strong>Job Summary </strong></span></p><p style="margin: 0px;"><span style="font-size: 10pt;">Responsible for all aspects of coordination and project management for field installation and replacement projects.</span><br /><br /><span style="font-size: 10pt;"><strong>What You'll Be Doing </strong></span></p><ul><li><span style="font-size: 10pt;">Ensures adherence to master plans, schedules, quality, and budget. </span></li><li><span style="font-size: 10pt;">Responsible for developing solutions to project problems, and directs work of incumbents assigned to project from various departments. </span></li><li><span style="font-size: 10pt;">Serves as the primary customer contact, addressing issues and ensuring satisfaction. </span></li><li><span style="font-size: 10pt;">Develops detailed work plans, schedules, project estimates, resource plans, and status reports. </span></li><li><span style="font-size: 10pt;">Conducts project meetings and is responsible for project tracking and analysis to provide to leadership. </span></li><li><span style="font-size: 10pt;">Oversees bidding, project budget tracking, resource allocation, and risk mitigation strategies, often across multiple teams and projects.</span></li></ul>

What We Are Looking For:
<ul><li><span style="font-size: 10pt;">Requires a bachelor's degree or an equivalent combination of education and experience. </span></li><li><span style="font-size: 10pt;">Requires at least 5-7 years related experience. </span></li><li><span style="font-size: 10pt;">PMP or equivalent certification preferred. </span></li><li><span style="font-size: 10pt;">Expert in leading multiple projects of varying complexities. </span></li><li><span style="font-size: 10pt;">May require necessary state and local licensing. </span></li><li><span style="font-size: 10pt;">Strong knowledge of HVAC installation and construction project management. </span></li><li><span style="font-size: 10pt;">Experience leading teams and coordinating with field crews. </span></li><li><span style="font-size: 10pt;">Proficiency in project management software, CAD, and scheduling tools. </span></li><li><span style="font-size: 10pt;">Excellent business acumen. </span></li><li><span style="font-size: 10pt;">Excellent verbal, written and interpersonal communication skills.</span></li></ul><p style="margin: 0px;"> </p>

What We Offer:
<p style="margin: 0px;"><strong><span style="font-size: 10pt;">Compensation</span></strong></p><p style="margin: 0px;"><span style="font-size: 10pt;">The total compensation range for this position is $105,000 – $120,000 and will be based on the candidate’s qualifications, experience, and education. Factors that may affect the starting salary include geography/market and the individual’s tenure, performance, skills, education, experience, and other qualifications of the successful candidate. </span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 10pt;">Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan.  Employees in this role are not eligible for overtime.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><strong><span style="font-size: 10pt;">Our Culture</span></strong><br /><span style="font-size: 10pt;">At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!</span></p><p style="margin: 0px;"><br /><strong><span style="font-size: 10pt;">Disclaimers</span></strong><br /><span style="font-size: 10pt;">The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.</span></p>

Lennox International

Lead Construction Project Manager

[AW]-iCims

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Insurance Office of America

Sheila Curtis - State Farm Agency

Lennox International

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