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UNKNOWN

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Unclassified Occupations

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer.

KBSkills

ACTIVE

Category : Customer Service/Support  About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.  Benefits of working with TP include:<ul><li style="color:#333333">Paid Training</li><li style="color:#333333">Competitive Wages</li><li style="color:#333333">Full Benefits (Medical, Dental, Vision, 401k and more)</li><li style="color:#333333">Paid Time Off</li><li style="color:#333333">Employee wellness and engagement programs </li></ul> TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.  As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.  Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!  This position will be based on-site at our Port Saint Lucie, Florida location.Your ResponsibilitiesAs a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. <ul><li>Handle and carefully respond to all customer inquiries</li><li>Provide excellent customer service through active listening</li><li>Work with confidential customer information and treat it sensitively</li><li>Aim to resolve issues on the first call by being proactive</li><li>Appropriately communicate with customers</li></ul>We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.<ul><li>6 months customer service experience minimum</li><li>Over 18 years of age</li><li>Ability to type 25 wpm</li><li>High School Graduate or GED</li><li>Comfort with desktop computer system</li><li>Proven oral & written communication skills</li><li>6 months Call Center experience, preferred</li><li>Logical problem-solving skills</li><li>Availability to work various shifts </li><li>Ability to use Windows operating systems</li><li>Organization and work prioritization skills</li></ul> Be One of Our PeopleIt is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.  TP is an Equal Opportunity Employer

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance  connects  the biggest and most respected brands on the planet with their customers by providing  customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

Teleperformance USA

Pre-License Training-- Onsite

Business Services

Call Centers

Communication Skills

Community Support

Computer Systems

Customer Support/Service

Desktop PC

Diversity

Establish Priorities

High School Diploma

International Business

Microsoft Windows Operating System

Presentation/Verbal Skills

Problem Solving Skills

Team Player

Writing Skills

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