location_0_addressRegionName

location_0_addressCountryName

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jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Customer Services Analyst

Must be able to perform regular lifting or moving of equipment/items as needed; generally, not to exceed 50 lbs/23 kg- Assist with vendor co-ordination for end user equipment hardware break-fix cases. - Configuration and troubleshooting of basic issues related to (but not limited to) virtual machines, networks / network protocols, and Windows File Shares.

KBSkills

ACTIVE

Daily responsibilities will include: -Hardware management following Ansys set lifecycle processes - Manage, create, respond to, and resolve Incidents and Service Requests adhering to pre-defined processes and SLA - Maintain a high level of communication with our end users - Assist with the onboarding and offboarding of employees (remote and in-person) - Support and administer various third-party applications - Manage user and computer properties on systems like DHCP, SSO, MFA and AD - Perform upgrade/maintenance of system and software applications - Configure and provide end user support for desktops, laptops, and printers - Strong understanding of MS Windows 10/11 Operating systems - Follow build checklist to ensure all applications and settings are correct when deploying new end user machines - Troubleshooting issues related to Microsoft Office tools including O365 and MS Teams - Configuration and troubleshooting of basic issues related to (but not limited to) virtual machines, networks / network protocols, and Windows File Shares - Keep accurate records of completed builds - Must be able to perform regular lifting or moving of equipment/items as needed; generally, not to exceed 50 lbs/23 kg- Assist with vendor co-ordination for end user equipment hardware break-fix cases - Other Tasks as required Skills: - 2+ years of experience with Windows OS support / Help Desk support -ServiceNow experience especially with asset management - O365 - Configuration of virtual machines/networks/Windows File Shares - MS Teams - Networking - DHCP - EncryptionPay and BenefitsThe pay range for this position is $20.00 - $23.00• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a hybrid position in Lebanon,New Hampshire.Application DeadlineThis position will be accepting applications until Jan 29, 2025.<h4>About TEKsystems:</h4>We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems:
<ul>
<li>We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.</li>
<li>The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</li>
</ul>

TEKsystems

Service Desk Analyst

salaryMin

salaryMax

payPeriod

currency

Analysis Skills

Asset Management

Communication Skills

Cryptography

Customer Support/Service

DHCP (Dynamic Host Configuration Protocol)

Desktop PC

Fortune 500 Customers

Genetics

Hardware Repair

Help Desk

Hospital

Identify Issues

Laptop PC

Maintenance Services

Microsoft Office

Microsoft Windows Operating System

Network Protocols

Onboarding

Operating Systems

Printers

Process Improvement

Record Keeping

Service Level Agreement (SLA)

ServiceNow

Single Sign-On (SSO)

Software Administration

Systems Administration/Management

Systems Maintenance

Testing

Virtual Machine (VM)

Recruitics - Teksystems

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