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Maintenance Technician

Cisco Equipment Rentals is seeking a highly skilled and motivated Field Technician to provide exceptional service and maintenance for our fleet of heavy equipment. As a Field Technician, you will work directly at customer job sites to diagnose, repair, and maintain equipment, ensuring optimal performance and minimizing downtime.

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Department:Service Reports To:Service Manager Location:San Angelo, Texas Job Overview Cisco Equipment Rentals is seeking a highly skilled and motivated Field Technician to provide exceptional service and maintenance for our fleet of heavy equipment. As a Field Technician, you will work directly at customer job sites to diagnose, repair, and maintain equipment, ensuring optimal performance and minimizing downtime. The ideal candidate will have a strong mechanical background, excellent troubleshooting skills, and a commitment to customer satisfaction. Key Responsibilities Equipment Maintenance & Repairs<ul><li>Perform routine and preventative maintenance on a wide range of heavy equipment, including loaders, excavators, and backhoes.</li><li>Diagnose mechanical, hydraulic, and electrical issues and implement repairs efficiently.</li></ul>Customer Support<ul><li>Respond promptly to service requests at customer job sites.</li><li>Provide clear communication to customers regarding diagnoses, repairs, and maintenance schedules.</li><li>Ensure customer satisfaction by minimizing equipment downtime.</li></ul>Documentation<ul><li>Maintain accurate service records, including repair logs, parts used, and labor time.</li><li>Provide detailed feedback on equipment performance and potential issues to the Service Manager.</li></ul>Safety and Compliance<ul><li>Adhere to all safety protocols and guidelines when working on equipment and job sites.</li><li>Ensure compliance with company policies, local regulations, and industry standards.</li></ul>Collaboration<ul><li>Work closely with the service team to prioritize and schedule fieldwork.</li><li>Provide feedback on equipment usage and potential improvements to rental operations.</li></ul> Qualifications Education:<ul><li>High school diploma or equivalent required; technical certification in heavy equipment maintenance or mechanics preferred.</li></ul>Experience:<ul><li>2+ years of experience in heavy equipment maintenance and repair.</li><li>Hands-on experience with brands such as Linkbelt, JCB, Hyundai, Caterpillar, Komatsu, John Deere, or similar equipment.</li></ul>Technical Knowledge:<ul><li>Strong understanding of hydraulic, electrical, and mechanical systems.</li><li>Proficiency with diagnostic tools and repair equipment.</li></ul>Skills:<ul><li>Excellent problem-solving and troubleshooting abilities.</li><li>Strong communication and interpersonal skills to interact with customers and team members.</li><li>Ability to work independently and manage time effectively.</li></ul>Licenses and Certifications:<ul><li>Valid driver's license required; CDL preferred.</li><li>Certifications in specific equipment repair (e.g., ASE, OEM certifications) are a plus.</li></ul>Physical Requirements<ul><li>Ability to work in outdoor environments, including inclement weather.</li><li>Capability to lift and move heavy parts and tools (up to 75 lbs.).</li><li>Willingness to travel within the assigned territory and occasionally work extended hours & overnight</li></ul>What We Offer<ul><li>Competitive hourly wages with opportunities for overtime.</li><li>Comprehensive benefits package, including health, dental, vision, and retirement plans.</li><li>Company-provided tools and equipment for fieldwork.</li><li>Ongoing training and development opportunities.</li></ul> Join Our TeamAt Cisco Equipment Rentals, we take pride in providing top-notch service to our customers. If you are a skilled technician with a passion for heavy equipment and a commitment to excellence, we encourage you to apply. Must have a complete set of tools required for the job, including tools up to a 1/2-inch socket. Specialized and oversized tools, laptops, and proprietary diagnostic tools will be provided by the company. PI34f6c8f8f676-31181-37398473

Cisco Equipment Rentals LLC

Preventative Maintenance Technician

Backhoe Loader

CDL Driver's License

Caterpillar Equipment

Cisco Network Systems

Communication Skills

Corporate Policies

Customer Relations

Customer Satisfaction

Customer Support/Service

Driver's License

Electricity

Equipment Maintenance/Repair

Equipment Rentals

Establish Priorities

Excavator

Heavy Equipment/Vehicles

Heavy Lifting

Hydraulic Engineering

Identify Issues

Industry Standards

Interpersonal Skills

John Deere Equipment

Komatsu Equipment

Laptop PC

Loaders

Maintain Compliance

Maintenance - Electrical

Maintenance Services

Mechanical Maintenance

OEM (Original Equipment Manufacturer)

On Site Support

Operational Improvement

Physical Demands

Preventative Maintenance

Problem Solving Skills

Record Keeping

Regulations

Rentals

Sockets

Time Management

Training/Teaching

Vehicle Fleets

Willing to Travel

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