Job Duties:Provision new service, disconnects, suspends, reconnects, facility changes, feature changes, CPE activation, monitoring implementation and email address changes and/or fulfilling other service delivery requests; Interdepartmental coordination of complex order assignment and fulfillment; Responsible for fulfilling orders requiring new assignment, facility changes and completions. Responsible for record keeping such as: updating facility records, and/or trouble records; Manages directory number portability requests; Troubleshoot and test customer service delivery; Activates voice and data services across multiple platforms including copper, coax, fiber and Ethernet.