Associates Degree or equivalent work experience preferred 2. 1 plus years relevant experience in Service / Product Support or equivalent preferred 3. Proficient in use of MS Office applications such as Outlook, Power Point, Word and Excel (pivot tables) 4. Proficient in use of SAP and Salesforce.com (Or similar CRM/ERP system) Additional Requirements: Must be able to work in a team-oriented atmosphere with assemblers, technicians, QA personnel, and engineers, completing tasks and communicating effectively, both orally and in writing. The Service Coordinator II works closely with cross functional teams including product/technical support, in house service depot, field service teams (in house and 3rd party) and the warehouse and logistics supply teams to ensure our customers are up and running as soon as possible after experiencing technical problems with their Allergan aesthetic medical device.