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Customer Service Manager Jobs in New York City, New York

184 jobs

Planned Parenthood of New York City, Inc. 26 Bleecker Street New York, NY 10012 We are currently recruiting for a full-time Customer Service Manager - Manhattan for the Margaret Sanger Center located at 26 Bleecker Street, New York, NY 10012. This is an exempt position reporting to the Center Director. POSITION SUMMARY: Responsible for oversight and supervision of front office functions and perso...
A Premier Athletic Leisure Brand is seeking a savvy and enthusiastic Account/Customer Service Manager to join their team in New York City! The Account/Customer Service Manager will manage the post-sales activities of accounts while collaborating with cross-functional teams to troubleshoot issues and enhance client satisfaction. Your entrepreneurial spirit, deadline-driven work ethic and customer s...
Job Description: Manage large amounts of incoming calls and emails Extremely friendly demeanor with the ability to handle high-stress customers Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet per...
Manage large amounts of incoming calls and emails Extremely friendly demeanor with the ability to handle high-stress customers Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer s...
Job Description: We are seeking a Customer Service Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records base...
Codecademy is a NYC based startup that aims to equip people with employable digital skills by teaching them how to code. We are looking to hire a Customer Service Manager to develop and manage the processes needed to provide world class customer service. As a Customer Service Manager, you will help architect the right systems to support our growing user base. You will work cross functionally to u...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, babys...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, babys...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, babys...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, babys...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, babys...
Company Description Job Description Create an organizational customer centric team culture that supports corporate strategy and focuses on providing the highest quality of customer service. Responsibilities: Agent Management Develop and manage the most amazing team that will support our dear CUSTOMERS Getting RIGHT people ON the team (Hiring and training right people) Getting WRONG people OFF the...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, babys...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, babys...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, babys...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, babys...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, babys...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, babys...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, babys...
Job Purpose The CSM is responsible for ensuring that the TSI member retention strategy is adhered to through the successful management and monitoring of the Member Experience (Ten Essentials). The CSM directly reports to the General Manager (GM). The CSM will also work closely with and receive direction and guidance from the Operations Director (OD). The CSM manages clean team, welcome team, babys...