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It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved. Manage conflicting priorities, including organizing workflow and teaming up with colleagues to accomplish tasks and balance workloads.

HOUR

Short Description:
<p style="margin:0px">Bowman has an opportunity for an Administrative Assistant to join our team in Williston, VT.  </p><p style="margin:0px"> </p><p style="margin:0px">At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That’s why a career at Bowman is more than a job. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved. We recognize the importance of creating a work environment that is both rewarding to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients.</p>

Overview:
<p style="margin:0px">Support the diverse Civil Engineering, Land Survey and Planning teams through all phases of business. Provide administrative support, proposals and response letters, and assist with work/change orders, submittals, and research.</p>

Responsibilities:
<p style="margin:0px"><strong>Leadership and Direction</strong></p><ul><li>Perform work under moderate supervision. Receive direction on moderately complex assignments, tasks, and execution. Work is frequently reviewed by more senior staff to ensure application of sound techniques and principles. Review work produced by junior staff for quality assurance.</li></ul><p style="margin:0px"><strong>At the Operational and Company Level</strong></p><ul><li>Greet scheduled visitors and accompany to appropriate area or person.</li><li>Coordinate and arrange meetings, prepare agendas, reserve, and prepare facilities.</li><li>Communicate with internal and external clients, Project Managers, and other staff on project related matters.</li><li>Act, when necessary, as the liaison between workgroups and outside stakeholders such as suppliers and clients.</li><li>Act as liaison with corporate headquarters, disseminating information to local office staff accordingly.</li></ul><p style="margin:0px"><strong>Do the Work</strong></p><ul><li>Compose and edit correspondence in Word and create and maintain spreadsheets in Excel.</li><li>Organize and maintain file system, file correspondence and other records.</li><li>Collect and research data using various company programs.</li><li>Make copies of correspondence and other printed material.</li><li>Prepare outgoing mail and correspondence.</li><li>Compose and type routine correspondence and spreadsheets.</li><li>Serve as backup to receptionist function as required.</li><li>Create and track work requests.</li><li>Assist with the timesheet and invoicing process for assigned departments.</li><li>Review invoices for accuracy within assigned department.</li><li>Perform administrative duties such as coding documents, copying, scanning, printing, binding, collating, data entry, research, etc.</li><li>Anticipate future needs and respond to changing situations.</li><li>Manage conflicting priorities, including organizing workflow and teaming up with colleagues to accomplish tasks and balance workloads.</li><li>Research and prepare reports relating to departmental projects and activities.</li><li>Receive and screen telephone calls, answer questions, and take accurate messages.</li><li>Handle all incoming mail, then scan, date, distribute and file.</li><li>Maintain office supplies inventory, anticipate needed supplies, place and expedite orders for supplies.</li><li>Perform special projects as assigned.</li><li>Assist other administrative team members as needed.</li></ul>

Success Metrics and Competencies:
<ul><li>Ability to work both independently and within a team environment.</li><li>Highly motivated and problem-solving attitude.</li><li>Strong sense of urgency in responding to constituents.</li><li>Effective verbal and written communication skills.</li><li>Strong work ethic and commitment to quality.</li><li>Self-reliance and ability to operate independently with limited direction.</li><li>Effective working relationship with internal leaders and peers, as well as external clients.</li><li>Ability to effectively manage multiple time-sensitive tasks.</li></ul>

Qualifications:
<ul><li>High School diploma or equivalent GED required or commensurate relevant experience.</li><li>Associates degree or 2 years of post-high school education preferred.</li><li>Three or more (3+) years of experience in an administrative role, including a minimum of one (1) year administrative experience in the land development industry required.</li><li>Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Basic understanding of clerical procedures and systems such as record keeping and filing.</li><li>Professional appearance, approach, and demeanor.</li></ul>

Physical Demands and Working Environment:
<ul><li>Primarily indoor professional office environment which may include bright/dim light, noise, fumes, odors, and traffic.</li><li>Mobility around an office environment.</li><li>Frequent and prolonged use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.</li><li>Occasional lifting or carrying up to 20 pounds.</li><li>Occasional pushing or pulling up to 20 pounds.</li><li>Occasional reaching outward or above shoulder.</li></ul><p style="text-align:right">#LI-FS1</p>

About Bowman:
<p style="margin:0px">Are you ready to build a career that makes a lasting impact? At Bowman, our people are at the center of everything we do. We’re committed to creating an environment where employees can thrive both personally and professionally, while helping to shape the infrastructure of tomorrow.</p><p style="margin:0px"><strong> </strong></p><p style="margin:0px">A career at Bowman means being part of a collaborative, forward-thinking organization where innovation, inclusion, and growth are encouraged at every level. We offer competitive compensation, a supportive work environment, and benefits designed to help our employees succeed.</p><p style="margin:0px"> </p><p style="margin:0px">Salary and eligible variable compensation (if any) commensurate with experience. Range is $18.00/hour - $24.00/hour and includes a comprehensive benefits package.</p><pre><strong>Our comprehensive benefits package includes:</strong></pre><pre> </pre><ul style="margin-top:0in"><li>Medical, dental, vision, life, and disability insurance</li><li>401(k) retirement savings plan with company match</li><li>Paid time off, sick leave, and paid holidays</li><li>Tuition reimbursement and professional development support</li><li>Discretionary bonuses and other performance-based incentives</li><li>Employee Assistance Program (EAP), wellness initiatives, and employee discounts</li></ul><p style="margin:0px"> </p><p style="margin:0px">Eligibility for certain benefits may vary based on position, location, and employment status.</p>

Job Description Disclaimer:
<p style="margin:0px">Note: While this job description is intended to be an accurate reflection of the job requirements, it is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary at any time with or without notice.</p><p style="margin:0px"> </p><p style="margin:0px">Bowman is proud to be an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click <a href="https://bowman.com/wp-content/uploads/2023/11/EEO-Policy-1.pdf" rel="noopener nofollow noreferrer" target="_blank">here</a>. If you’d like more information on your EEO rights under the law, please click <a href="https://www.dol.gov/general/topic/discrimination" rel="noopener nofollow noreferrer" target="_blank">here</a>.</p><p style="margin:0px"> </p><p style="margin:0px">Bowman has an obligation to provide and maintain a safe, healthy, and productive environment for its employees and clients. We are committed to maintaining a drug and alcohol-free workplace.</p><p style="margin:0px"> </p><p style="margin:0px">If you have any questions about the application process, please email <p>recruiting@bowman.com</p>.</p>

Bowman Consulting Group, Ltd.

Administrative Assistant

Administrative Skills

Billing

Change Requests/Orders

Civil Engineering

Communication Skills

Copying Machines

Customer Support/Service

Data Collection

Data Entry

Disability Insurance

Employee Assistance Plan

Establish Priorities

Fax Machines

File Systems

High School Diploma

Inventory Management

Land Development

Land Surveying

Leadership

Life Insurance

Lift/Move 20 Pounds

Mail Processing

Metrics

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Office Equipment

Order Supplies

Photocopy

Plan Meetings

Presentation/Verbal Skills

Printing

Problem Solving Skills

Project Tracking

Project/Program Management

Quality Assurance

Record Keeping

Reporting Skills

Secondary School

Spreadsheets

Systems Maintenance

Team Player

Telephone Skills

Writing Skills

[AW]-iCims

In this role, you’ll be the friendly voice and knowledgeable guide helping clients access essential products like incontinence supplies, urological items, and other personal care essentials—all delivered discreetly to their door. Following acceptance of any job offer, at the start of employment the employer will provide the federal government Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify is unable to verify your eligibility for employment this employer will provide written instructions to provide an opportunity to contact the appropriate agencies and resolve the discrepancy prior to taking any action against continued employment.

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><strong>Ready to make a real difference in people’s lives?</strong> ActivStyle is seeking compassionate, driven individuals to join our team—where purpose meets professionalism. As a trusted provider of home-delivered medical supplies, we empower our clients to live with dignity, independence, and comfort.</p><p>ActivStyle is currently hiring for a dedicated <strong>Customer Service Specialist</strong> in our Plattsburgh, NY Office. In this role, you’ll be the friendly voice and knowledgeable guide helping clients access essential products like incontinence supplies, urological items, and other personal care essentials—all delivered discreetly to their door.</p><p>If you’re passionate about helping others and thrive in a supportive, mission-driven environment, we’d love to welcome you to the ActivStyle family.</p><p><strong>Position Summary:</strong></p><p>Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable.</p><div><h1>Essential Functions and Job Responsibilities:</h1><ul><li>Develop and maintain working knowledge of current products and services offered by the company</li><li>Answer all calls and emails in a timely manner, in adherence to their goals</li><li>Document all call information according to standard operating procedures</li><li>Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs</li><li>Process orders, route calls to appropriate resource and follow up on customer calls where necessary</li><li>Review all required documentation to ensure accuracy</li><li>Accurately process, verify, and/or submit documentation and orders</li><li>Complete insurance verification to determine patient’s eligibility, coverage, co-insurances, and deductibles</li><li>Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required</li><li>Must be able to navigate through multiple online EMR systems to obtain applicable documentation</li><li>Enter and review all pertinent information in EMR system including authorizations and expiration dates</li><li>Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies</li><li>Verify insurance carriers are listed in the company’s database system, if not request the new carrier is entered</li><li>Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.</li><li>Meet quality assurance requirements and other key performance metrics</li><li>Facilitate resolution on customer complaints and problem solving</li><li>Pays attention to detail and has great organizational skills</li><li>Actively listens to patients and handle stressful situations with compassion and empathy</li><li>Flexible with the actual work and the hours of operation</li><li>Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and “How-To” documents</li><li>Develop and maintain working knowledge of current HME products and services offered by the company.</li><li>Maintain patient confidentiality and function within the guidelines of HIPAA.</li><li>Completes assigned compliance training and other educational programs as required.</li><li>Maintains compliant with ActivStyle’s Compliance Program.</li><li>Assist operations with on-call responsibilities as needed during non-business hours in accordance with company policy.</li><li>Depending on the geographic territory and size of the branch location, may require assisting operations with deliveries.</li><li>Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.</li><li>Perform other related duties as assigned.</li></ul><h1>Competency, Skills and Abilities:</h1><ul><li>Excellent customer service skills</li><li>Analytical and problem-solving skills with attention to detail</li><li>Decision Making</li><li>Excellent ability to communicate both verbally and in writing</li><li>Ability to prioritize and manage multiple tasks</li><li>Proficient computer skills and knowledge of Microsoft Office</li><li>General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.</li><li>Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li><li>Ability to work independently as well as follow detailed directives</li><li>Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction</li><li>Computer skills including knowledge of Microsoft Office applications</li></ul><h1>Education and Experience Requirements:</h1><ul><li>High School Diploma or equivalent &</li><li>One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.<br/>Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance.</li></ul><h1>Physical Demands and Work Environment:</h1><ul><li>Work environment may be stressful at times, as overall office activities and work levels fluctuate</li><li>Must be able to bend, stoop, stretch, stand, and sit for extended periods of time</li><li>Subject to long periods of sitting and exposure to computer screen</li><li>Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use</li><li>Must be able to lift 5 to 10 pounds periodically as needed.</li><li> Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.</li><li>Mental alertness to perform the essential functions of position.</li><li>May be exposed to angry or irate customers or patients</li><li>May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.</li></ul><div><p><strong><u>Amazing Benefits At A Glance:</u></strong></p></div><ul><li>Team Driven and Values Based Culture</li><li>Medical, Dental, and Vision Benefits</li><li>Paid Time Off (PTO), Holiday Pay, Sick and Safe Time for Applicable States</li><li>Employee Assistance Program</li><li>Career Growth Opportunities</li><li>401(k) and Generous Employer Match Opportunity</li><li>$16.00 - 16.50/hour based on experience</li></ul><div> At ActivStyle we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our team and our community. We are proud to be an equal opportunity workplace and an affirmative action employer. </div><div><br/><em>This employer participates in E-Verify. Following acceptance of any job offer, at the start of employment the employer will provide the federal government Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify is unable to verify your eligibility for employment this employer will provide written instructions to provide an opportunity to contact the appropriate agencies and resolve the discrepancy prior to taking any action against continued employment.</em></div><div>   </div><p> </p><p> </p></div><p> </p></div></div></div></div></div></div></div></div></div><div>   </div><div>   </div><div>   </div><div>   </div><div>   </div><div>   </div><div>   </div></div></div></div></div></div></div></div></div></div><div><div><div><div>   </div></div><div><div><div><p> </p></div></div></div></div></div><img alt="" height="1" src="https://jbgr.la/t/v/H4sIAAAAAAAA_6tWyspP8kxRslIytjSxNFTSUUrKTyxKAYsYAXklmbmpxSWJuQVKVnmlOTm1eoVlBvnB5l6RQc4B8WmBgZW6mVlOVaV-kRVGgT75nsXZ2bpFFmYlllmG-ckACddQvVwAAAA=" width="1"/>

ActivStyle

Customer Service Specialist

Analysis Skills

Call Center Management

Computer Skills

Corporate Policies

Customer Service Management

Data Quality

Database Technology

Detail Oriented

Diabetes

Documentation

Documentation Plan

Electronic Medical Records

Federal Government

Fee Schedule

Financial Management

HIPAA (Health Insurance Portability and Accountability Act)

Hazardous Materials/Substances

Health Plan

Healthcare Administration

Infection Control

Insurance

Medicaid

Medical Billing

Medical Products

Medicare

Multitasking

On Call

Order Delivery

Order Processing

Organizational Skills

Pathogens

Patient Confidentiality

Patient Education

Performance Metrics

Personal Care

Pharmacy

Physical Demands

Product/Service Launch

Quality Management

Resolve Customer Issues

Retail

Standard Operating Procedures (SOP)

Time Management

Urology

Brightmove

YEAR

Encore Fire Protection

Service Sales Specialist

Apple Macs

Cadence

Corrective Action

Customer Relations

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Exceeded Sales Goal

Field Sales

Fire Alarm

Fire Suppression/Control

Follow Through

Inside Sales

National Fire Protection Association (NFPA)

Pricing

Process Management

Regulatory Compliance

Retirement Planning

Sales

Sales Operations

Sales Pipeline

Service Delivery

Technical Writing

Training/Teaching

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Document Control Jobs in Burlington, VT

Administrative Assistant Bowman Consulting Group, Ltd.

Customer Service Specialist ActivStyle

Service Sales Specialist Encore Fire Protection

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