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Customer Services Representative

Paid holidays include New Year's Day, Good Friday, Memorial Day, 4th of July, Labor Day, Thanksgiving, Black Friday, and Christmas. Job Summary: The Customer Service Representative is responsible for responding to customer contacts for HVAC/R repairs and dispatching Service Technicians to the customer site.

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701 5th Street, Altavista, VA, USA | All Service Roles | Hourly | 16.00-18.00 per hour based on experience, qualifications, and skills. | Full Time | Health Insurance, 401(k) Plan, Employee Stock Ownership, Profit Sharing Bonus, Paid Vacation Time, Parental Leave, and much more! Job Summary: The Customer Service Representative is responsible for responding to customer contacts for HVAC/R repairs and dispatching Service Technicians to the customer site. The Customer Service Representative is also responsible for creating work orders and submitting completed work orders to billing. Company Overview: Moore's is a mechanical, electrical, plumbing, and controls solutions company providing commercial and industrial services across Virginia and North Carolina. Founded in Altavista, Virginia in 1985, Moore's has grown to employ over 600 people across 15 office locations. In 2012, we became a 100% employee-owned (ESOP) company, which means everyone in the company shares a stake in our success. Responsibilities: + Receive service calls via phone, email, and customer websites + Input and monitor work order progress with consistent updates to the customer + Prioritize and dispatch technicians for service calls; review call history to avoid duplicate calls + Follow up on emergency overnight and weekend calls + Review completed work orders and submit to billing team Qualifications: + High School Diploma or GED + Strong computer skills including working knowledge of Microsoft Office, email, and internet usage + Excellent interpersonal and communication skills both written and verbal + Strong organizational and time management skills + Able to work individually with a teamwork mindset + Call center experience a plus We offer: + Weekly paychecks - $16-18/hr. based on experience, qualifications & skills. + Health, Dental, & Vision Insurance Coverage begins on the first calendar day of the month following date of hire. + Employee Stock Ownership Plan - We are 100% employee owned! + Annual Profit-Sharing Bonus. + 401(k) with company match. + Paid Vacation Time + Paid holidays include New Year's Day, Good Friday, Memorial Day, 4th of July, Labor Day, Thanksgiving, Black Friday, and Christmas. + Safety incentives and awards - Earn extra PTO for being safe! + Maternity and paternity leave. Moore's is an Equal Opportunity Employer. Drug screen and background checks will be performed. Moore's policy requires a clean drug screen (including marijuana) and approved criminal background check results in order to become a Moore's partner. Also, some roles require a clean driving record in order to drive a company vehicle.

Moore's Electrical & Mechanical Construction, Inc.

Customer Service Representative

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Sirius Computer Solutions

FEED

Membership Representative

The Customer Service Representative/ Member Service Specialist is responsible for: Providing assistance to the county insurance staff in the solicitation, processing and servicing of our insurance products. Additional perks such as gym membership discounts for field employees, Legal Shield resources and flexible spending account.

Our Rockbridge County Farm Bureau Office in Lexington, VA has an excellent Full-Time opportunity available for a career oriented, customer focused individual. Hours: Monday - Friday, 8:30am - 5:00pmThe Customer Service Representative/ Member Service Specialist is responsible for:<ul><li>Providing assistance to the county insurance staff in the solicitation, processing and servicing of our insurance products.</li><li>Working with our County Board of Directors.</li><li>Promoting Farm Bureau Bank.</li><li>Assist individuals/ members with health insurance needs.</li></ul>Qualifications include:<ul><li>Previous administrative support experience</li><li>Outstanding technical skills including MS Office applications</li><li>Effective verbal & written communication</li><li>Strong customer service skills and a positive attitude.</li><li>Property & Casualty license (within 6 months of hire) Paid for by company</li><li>Life & Health license (within 6 months of hire) Paid for by company</li><li>Previous insurance experience preferred</li><li>Outside/Inside sales experience a plus!</li><li>This is a W-2 position only</li></ul>Benefits:<ul><li>Paid training for both licensing and standard sales training</li><li>Ongoing development and support in all roles</li><li>Medical and dental insurance on your first day</li><li>Additional perks such as gym membership discounts for field employees, Legal Shield resources and flexible spending account</li><li>Generous employee “401K” contribution</li><li>17 days of Paid Time off (PTO) each year</li></ul>At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.VAFB supports compliance with COVID-19 protocols.

Virginia Farm Bureau

Member Service Specialist - Lexington, VA

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Moore's Electrical & Mechanical Construction, Inc.

Virginia Farm Bureau