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Overview:
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today! Applicants must be at least 16 years of age to qualify for a position. WHAT OUR GREETERS/DESK ATTENDANTS DOGreeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.    A GREETER/ DESK ATTENDANT’S DAY-TO-DAY<ul><li>Be friendly and inviting to our guests in person and over the phone</li><li>Manage the waitlist</li><li>Track availability and assign lanes, shoes & other equipment </li><li>Prepare for leagues </li><li>Ring sales at the counter and follow our cash control procedures</li><li>Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues</li><li>Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)</li><li>Operate our POS system, central panel, computers, and P/A system</li></ul>WHAT IT TAKES<ul><li style="margin-bottom: .0001pt;">HS Diploma or equivalent restaurant/hospitality experience (Optional)</li><li style="margin-bottom: .0001pt;">Proven success in school/previous job experience </li><li style="margin-bottom: .0001pt;">Excellent telephone etiquette</li><li>Must meet the minimum age required by state law to serve alcohol</li></ul>PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)<ul><li style="margin-bottom: .0001pt;">Free Bowling! </li><li style="margin-bottom: .0001pt;">$1 Arcade Play</li><li style="margin-bottom: .0001pt;">20% off Events</li><li style="margin-bottom: .0001pt;">50% off Food & Beverages</li></ul>WORK ENVIRONMENT/ PHYSICAL DEMANDS:  <ul><li style="margin-bottom: .0001pt;">Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.    </li></ul> Job Type: Part-time Shift: <ul><li>Evening shift</li><li>Night shift </li></ul> Weekly day range: <ul><li>Weekend availability </li></ul> Work Location: One location

Who We Are:
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit <a aria-label="Link ir.luckystrikeent.com" href="http://ir.luckystrikeent.com/" target="_blank" title="http://ir.luckystrikeent.com/" rel="noopener">ir.luckystrikeent.com</a>. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: <a href="https://www.bowlerocorp.com/careers/benefits" target="_blank" style="color: #0563c1; text-decoration: underline;" title="https://www.bowlerocorp.com/careers/benefits" rel="noopener">www.bowlerocorp.com/careers/benefits</a>

Lucky Strike Entertainment

Greeter / Counter Desk Attendant

Food and Beverage Industry

Physical Demands

Point of Sale (POS) Systems

Sales

State Laws and Regulations

System Operations

[AW]-iCims

Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

HOUR

Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview:
As a member of the Guest Services Event Staff Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. This role pays an hourly rate of $11.00-$15.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities:
<ul><li>Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor</li><li>When gates open, welcome our fans with a great smile and helpful attitude</li><li>Scan event tickets ensuring that the proper ticket is being used to gain entry</li><li>Assist fans in locating their ticketed seats</li><li>Being alert and proactive to potential hazards and reporting incidents when they occur</li><li>Monitor your assigned area for issues and opportunities to make lasting memories for our fans</li><li>Respond to all guest concerns/complaints promptly and in a professional manner</li><li>Assist guests in ADA accessible seating sections</li><li>Enforce all building policies and procedures to ensure a safe environment for all guests</li><li>Manage the foot traffic flow of large crowds</li><li>Check identification of guests to verify age requirements for purchase of alcohol.</li><li>Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.</li></ul>

Qualifications:
<ul><li>Experience in a hospitality or entertainment environment is preferred</li><li>You must love working with and helping people.</li><li>Ability to stand for long periods of time.</li><li>You must be able to maintain a POSITIVE attitude while handling difficult situations.</li><li>Flexible schedule. Weekend availability is needed.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group

Guest Services Event Staff | Part-Time | Hilliard Center

Customer Support/Service

Emergency Planning

Entertainment and Media

Hospitality and Tourism

Music

Performing Arts

Policy Development

Power Amplifier

Procedure Development

Sports

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Greeter / Counter Desk Attendant Lucky Strike Entertainment

Guest Services Event Staff | Part-Time | Hilliard Center Oak View Group

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