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Directs patients, family members, visitors and guests to patient hospital departments, clinics and other Sanford locations. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

HOUR

**Careers With Purpose** **Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.** **Facility:** Sanford Broadway Clinic **Location:** Fargo, ND **Address:** 737 Broadway N, Fargo, ND 58102, USA **Shift:** Day **Job Schedule:** PRN **Weekly Hours:** Varies **Salary Range:** $15.00 - $22.50 **Department Details** Substitute Guest services associate position providing coverage for door greeters at our Fargo/Moorhead Clinics/medical centers during planned and unplanned time off. Flexible scheduling based on individual availability. Employee can pick up shifts based upon their daily schedule. Between 5 and 12 shifts per month on average. **Job Summary** Greets and assists patients, families and visitors in a courteous manner. Possesses outstanding front line customer service and creates a positive first and last impression to patients, families and visitors. Displays extraordinary professionalism and tact during stressful and busy times. Responds to patients with empathy using positive interpersonal skills. Directs patients, family members, visitors and guests to patient hospital departments, clinics and other Sanford locations. Monitors traffic in patient drop off areas. Provides city information to patients and visitors about available lodging and area business. Possesses ability to push a wheelchair and understand the proper use of body mechanics as necessary. Occasionally assists with pushing a patient, family member or visitor in wheelchair to desired areas. Assists healthcare staff in discharging patients. Keeps lobby in reasonable order. Possesses ability to work outside in all kinds of environmental elements. Demonstrates ability to problem solve. Displays ability to use good judgement during unusual circumstances. Displays positive attitude and ability to learn quickly, adapting to change. Strong ability to communicate with patients, family members, visitors and others. **Qualifications** High school diploma or equivalent preferred. **Benefits** Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. **Req Number:** R-0260578 **Job Function:** Customer Support Services **Featured:** No

Sanford Health

Associate Guest Service Representative - Broadway Clinic - PRN

Communication Skills

Customer Support/Service

Healthcare

Hospital

Interpersonal Skills

Problem Solving Skills

Sanford Health Jobs

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Associate Guest Service Representative - Broadway Clinic - PRN Sanford Health

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