412 Results for

Guest Services Jobs in Odenton, MD

Jobs

Lanham, MD12 days ago

$59,820–$101,836

The Clinical Dietitian is responsible for collecting pertinent information development of appropriate care plans monitoring the status of patients counseling patient and family on special nutritional requirements consulting with other health personnel (physician nurse pharmacist case manger therapist etc.) as appropriate. Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.

New!

Washington, DC3 days ago

$20–$20 Per Hour
Temporary
Contractor
Full-time

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Washington, DC12 days ago

$23–$23 Per Hour

Monitor and help maintain the front desk area, conference rooms, and shared spaces to ensure a professional appearance at all times. Determine the purpose of visits, notify appropriate staff of arrivals, and ensure visitors are directed or escorted as needed.

Baltimore, MD30+ days ago

Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.

New!

Baltimore, MD5 days ago

Handle and repair test equipment, complex centrifugal chillers, direct expansion and chilled water-based cooling systems, large air handlers, electronic and pneumatic direct digital control systems, and air distribution systems. Perform repairs and maintenance of reach in, walk in, stand alone ice machines, central plan chillers, pumps, free standing A/C units, refrigerators, roof top cooling units, and guest rooms A/C units.

New!

Washington, DC5 days ago

The Vacation Sales & Marketing Representative position pays a base wage of $17.95/hour, plus production pay, and includes 10 weeks of guaranteed paid training with an additional $50 per day. For 2024 Annual earnings for MVO MVC City at The Mayflower Washington D.C. (base wages + production pay) is reasonably expected to be $38,641 - $80,651.

Washington, DC13 days ago

The Vacation Sales Phone Representative position pays a base wage of $17.95/hour, plus production pay, and includes 10 weeks of guaranteed paid training with an additional $50 per day. As a Vacation Sales Phone Representative, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

New!

Arlington, VA6 days ago

$25.13–$25.13 Per Hour
Full-time
Employee

Minimum 2 years direct customer service experience in a museum, theme park, hospitality, concierge services, or high-profile venues (examples include galleries, art centers, zoos, exhibit centers). Direct visitors to the interactive space, answer basic questions about the space as well as encourage visitor engagement in the space and Verify pre-registered guests and assist with visitor check-in.

New!

Washington, DC3 days ago

$22–$28 Per Hour
Full-time
Employee

Serve as the front desk point of contact, professionally welcoming clients and visitorsPrepare clients and families for the clinical intake and assessment processInitiate and complete essential demographic, insurance, and referral data collection via telephone or in-person interactionsSchedule appointments and determine if clients meet criteria for routine, urgent, or emergent careVerify insurance authorizations and ensure all required authorizations and re-authorizations are secured prior to service delivery and maintained throughout treatmentCollect copays and ensure proper tracking of all front-desk activities that lead to billable transactionsCoordinate communication between clients, clinicians, and external providers to ensure timely coordination of careWork closely with Psychiatrists and behavioral health providers to finalize visit documentation, secure required signatures, and establish future appointmentsMaintain all client health information in strict adherence to HIPAA privacy and security regulationsManage encounter data and provide accurate, periodic reports on key metrics including kept appointments, cancellations, demographics, and authorization statusPrepare continuity of care reports and actively participate in organizational quality improvement activitiesProvide clients with appropriate alternative resources and external information when necessaryProvide dedicated administrative and logistical support to assigned clinical programs. Bachelor's Degree or degree in a health-related fieldAt least 2 years of experience in a medical office setting, with preference for experience in Substance Abuse and/or Behavioral HealthAdvanced competence in Microsoft Office Suite and knowledge of electronic health record (EHR) systemsExceptional organizational skills and meticulous attention to detailProven ability to manage multiple priorities and complex tasks simultaneouslyStrong knowledge of insurance benefits and claims processesSuperior oral and written communication skills suitable for professional correspondence and client interactionsStrong customer service skills and ability to serve as a dedicated advocate for clients.

New!

Baltimore, MD5 days ago

Full-time
Employee

You will be the initial point of contact, focusing on general front desk duties within a property management setting, such as handling phones, emails, scheduling appointments, assisting with administrative tasks, provde support to the property management team, handling resident applications, managing maintenance tickets, maintaining security and assist with various community projects. This role is non-exempt and has an anticipated annual pay rate of $15 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.

New!

Hanover, MD6 days ago

$16–$18 Per Hour

At Home2 Suites by Hilton Arundel Mills BWI Airport, we’re looking for a Guest Services Agent who enjoys helping people, thrives in a fast-paced environment, and understands that the front desk is more than a transaction—it’s often the first and last impression of a guest’s stay. If you’re someone who notices details, enjoys solving problems, stays calm under pressure, and can shift seamlessly from welcoming a family on vacation to assisting a tired business traveler, we’d love to meet you.

New!

Hanover, MD6 days ago

$21–$24 Per Hour

At Home2 Suites by Hilton Arundel Mills BWI Airport, we believe hospitality is more than check-ins and check-outs—it’s about making people feel genuinely welcome, cared for, and valued. As our Guest Services Manager, you’ll be the heartbeat of the front office operation, ensuring guests receive exceptional service while coaching and developing a high-performing team.

New!

Owings Mills, MDToday

30% of duties include completing registration, verifying guest details, assigning rooms, coding electronic keys, promoting loyalty programs, and guiding guests to their rooms with welcome packets. Qualifications include a high school diploma (college preferred), 1-2 years of guest service experience, and strong communication skills.

Baltimore, MD30+ days ago

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting or training rooms, and residences. Actively listens to customer requests and responds professionally and appropriately; ensures prompt resolution of pricing conflicts, stay inconveniences, etc.

Washingotn, DC25 days ago

Our Guest Service Managers have the responsibility to consistently maintain and foster our Luxury Guest Service oriented reputation and keep strong existing client relationships. Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager.

Hanover, Maryland13 days ago

The Guest Services Supervisor is responsible for directing shift operations and ensuring the consistent delivery of high‑quality service across the slot floor and Live! This role plays a critical part in supervising frontline team members, coordinating service responses, and maintaining compliance with departmental procedures and gaming regulations.

Royal Sonesta Harbor Court- Baltimore, MD30+ days ago

Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by Dry Cleaning Company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. Collect and provide comprehensive information and coordinate VIP and/or Priority Club guest requests regarding hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest.

Baltimore, Maryland30+ days ago

$25–$28 Per Hour

The Guest Services Director ensures that patients/residents and their families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.*Train and coach nursing center staff so they maintain the highest level of customer service. *Provide a meaningful Guest Services program for all patients/residents that includes creative, intellectual, physical, service, social, and spiritual individual and group opportunities each week based on the customer's needs, interests, abilities, preferences, treatment plans and goals.

Baltimore, MD10 days ago

Full-time

Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue.

Springfield, Virginia10 days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. 6245 Brandon AveSpringfield, VA22150 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Gaithersburg, MD30+ days ago

$16.50–$16.50 Per Hour

Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.

Baltimore, MD27 days ago

$15–$15 Per Hour

Conduct cleaning in assigned areas to include vacuuming, emptying trash and cleaning bathrooms; Maintain sanitary conditions of the non-public and public restrooms within the zoo grounds; Provide guests with information on all aspects of the Zoo experience such as exhibits, on-ground activities (including times and locations), routes through the Zoo, shuttle, and membership information; Provide guest control, including challenging situations; Use a campus wide radio system to communicate information; Ensure guest safety at all times; · Perform other duties as assigned; and, Adhere to all policies and procedures of the Zoo. Responsible for keeping Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Visitor Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

National Harbor, Maryland30+ days ago

$52,275–$61,500 Per Year

The Assistant Guest Services Manager will assist the Guest Services Manager in attracting, coaching, training, and retaining talent by engaging and showing a genuine passion to develop others. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

Baltimore, MD30+ days ago

$16–$16 Per Year

Baltimore, MD30+ days ago

$15.75–$15.75 Per Hour

Experience/Training: Minimum of six months related experience and/or training; Proficient in cash handling procedures; Familiarity with a Point of Sale (POS) system environment; and, Working Conditions: Must be able to stand and remain active for an eight hour shift; Must be able to sit upright for long periods of time; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internal and External): Responsible for keeping the Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Annapolis, MD11 days ago

Newly updated guestrooms, many with magnificent views, provide a tranquil setting for rest and relaxation; with every amenity considered and every comfort close. On a priceless overlook, set to capture the harbor view, our captivating hotel takes full advantage of the beauty of the bay, while placing the attractions of our historic city within footsteps.

Owings Mills, MD30+ days ago

$16–$17 Per Hour

Sonesta ES Suites Annapolis, MD30+ days ago

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Baltimore, MD30+ days ago

$45,000–$50,000 Per Year

We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.

New!

Baltimore, MDToday

The Member Services Sales Coordinator promotes memberships and programs, building relationships with prospective and current members to grow revenue. Requires prior sales experience, strong communication skills, and ability to work in a dynamic environment.

New!

Washington, DC4 days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Washington, DC16 days ago

New!

Annapolis, MDToday

As a Guest Service and Sales team member, you'll greet guests, assist with products, and ensure smooth operations, whether seating diners or managing retail shelves. Join a team dedicated to creating memorable guest experiences through friendly service and teamwork.

Bethesda, Maryland30+ days ago

Annapolis, Maryland30+ days ago

Washington, District of Columbia30+ days ago

Owings Mills, MD26 days ago

$40,000–$40,000 Per Year

Ensures guests receive exceptional service through management of guest service operations, including front desk, concierge, transportation, valet, bell service, and breakfast service, Reviews passenger logs, driver safety checklists & preventative maintenance logbook to ensure that shuttle van is operated within established guidelines.

Hanover, MD19 days ago

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Washington, DC30+ days ago

$20–$20 Per Hour

Arlington, Virginia30+ days ago

Washington, District of Columbia30+ days ago

Perfectly situated between world class landmarks like the National Mall and the White House this hotel is the perfect place to explore what the nation’s capital has to offer. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

Washington, District of Columbia20 days ago

About Us : Positioned at the confluence of several of Washington DC’s most dynamic neighborhoods, The Morrow is the preeminent lifestyle hotel in Northeast DC for business, group and leisure travelers. Driven by a sense of warmth, community and intuitive ease, we connect our guests with a renewed perspective, encouraging them to radiate their own optimism.

Arlington, VA30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . The beautiful Hilton Arlington National Landing is seeking a full-time Guest Service Agent to join their front office team !This beautiful, 393-room hotel is in National Landing, less than five minutes from Ronald Reagan National Airport and only three blocks to the metro for easy access to downtown DC, five miles away.

College Park, MD30+ days ago

$16–$16 Per Year

McLean, Virginia30+ days ago

SUPPORTIVE FUNCTIONS: In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS: Average Percent of Time:30 % Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including several guests and room rate.

New!

Washington, DCToday

Key responsibilities include checking in guests, managing reservations and payments, responding to requests and complaints, securing valuables, performing bookkeeping, and supporting guest satisfaction. Preferred candidates have a high school diploma or equivalent, customer service experience, and knowledge of PMS systems.

Alexandria, VA30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.

McLean, VA30+ days ago

Full-time

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her . Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards .

New!

Springfield, VAToday

We are seeking a Member and Guest Service Manager to lead the Concierge Team at our premier sports and wellness destination in Springfield, VA. Qualifications include 2-4 years of management experience, excellent communication skills, and a background in hospitality or related fields.

Baltimore, MD30+ days ago

Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Location Sheraton Inner Harbor Hotel, 300 S Charles St, Baltimore, Maryland, United States, 21201VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Inner%20Harbor%20Hotel%2C%20300%20S%20Charles%20St%2C%20Baltimore%2C%20Maryland%2C%20United%20States%2C%2021201).

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Guest Services Jobs in Odenton, MD

Dietitian Nutrition Services - Part time MedStar Health

Front Office Assistant - $20/hr - DC Beacon Hill Staffing Group, LLC

Receptionist | Office Coordinator Careers Integrated Resources Inc

Temporary Field Service Animatronic Technician (Laurel - Beltsville - Odenton) UNAVAILABLE

HVAC Technician STAMPEDE VENTURES INC

Vacation Sales & Marketing Representative - up to $2K Sign On Bonus Potential*- DC Marriott Vacations Worldwide

Vacation Sales Phone Representative - up to $2K Sign On Bonus Potential*- DC Marriott Vacations Worldwide

AWS Guest Service Representative Northwest Center

Client Services Coordinator Company Confidential

Front Desk Associate - Part-Time Company Confidential

Guest Services Agent ARUNDEL MILLS OFFICE LLC

Guest Services Manager ARUNDEL MILLS OFFICE LLC

Guest Services Agent Turf Valley Resort

Guest Services Agent Waring Hotels

Guest Services Manager Evolution Parking & Guest Services

Slots/ Guest Services Supervisor - Maryland Live! Casino and Hotel Maryland

Guest Services Agent Sonesta

Guest Services Director Franklin Woods Center

Guest Services Agent (AM & PM Shifts) Study Hotels

Guest Services Agent TownePlace Suites Springfield

Guest Service Agent ROCKVILLE HOSPITALITY LLC

Guest Services Agent - Custodial Maryland Zoo

Assistant Guest Services Manager - Club Wyndham National Harbor Travel + Leisure Co.

Guest Service Representative BELLE GROVE ENTERPRISE LLC

Guest Services Agent - Sales Associate (Part-Time) Maryland Zoo

Guest Service Agent Annapolis Waterfront Hotel, Autograph Collection

Guest Services Agent - PM & Overnight HOWARD HOSPITALITY LLC

Guest Service Agent Sonesta

Guest Service Manager BELLE GROVE ENTERPRISE LLC

Member and Guest Services Sales Coordinator THE ASSOCIATED: Jewish Community Federation of Baltimore

Guest Service Agent AC Hotel Washington DC Convention Center

Guest Service Agent Hotel Rendale Washington DC

Guest Services and Sales Cracker Barrel

Guest Service Agent Hyatt Regency Bethesda

Guest Service Agent Hampton Inn & Suites Annapolis

Guest Service Agent Hampton Inn - DC

Guest Service Manager HOWARD HOSPITALITY LLC

Guest Service Agent Waterford Hotel Group

Marina Guest Service Associate/Dockhand Living Classrooms Foundation

Guest Service Agent AC Hotel Arlington National Landing

Guest Service Agent Fairfield Inn & Suites by Marriott Washington, DC/Downtown

Guest Service Agent The Morrow Hotel Washington, DC Curio Collection by Hilton

Guest Service Agent - Hilton Arlington National Landing Hilton Global

Guest Service Agent UMD LODGING LLC

Guest Service Agent Hilton McLean Tysons Corner

Guest Service Agent Whiteface Lodge

Guest Service Agent - Hilton Alexandria Old Town Hilton Global

Guest Service Agent - Hilton McLean at Tysons Corner Hilton Global

Manager, Member and Guest Service (2932) The St. James

Guest Service Expert Marriott

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